Job
In this role, you manage global infrastructure and security, work on Kubernetes migration, and develop monitoring solutions with Grafana and automation tools using PowerShell.
Job technologies
Your role in the team
- Help manage global infrastructure spanning Windows Server 2022, SQL Server, MongoDB, Redis, and Cloudflare across four regions, supporting the availability, performance, and scalability of the revenue-critical CloudToolz platform.
- Support deployments of new CloudToolz releases (ASP.NET Core, integrating with Dynamics, iMIS, Salesforce, and native CRM/CMS) and contribute to the Kubernetes migration, including cluster operations such as deployments, scaling, network policies, and RBAC.
- Help build and maintain a Grafana OSS observability stack - dashboards, alerting, and integration with metrics, logs, and traces.
- Assist with DNS, CDN, WAF, and DDoS protection via Cloudflare; monitor system performance and participate in incident response and recovery.
- Maintain documentation, runbooks, and disaster recovery procedures.
- Write shell scripts and small infrastructure-related applications (automation tools, monitoring utilities, internal dashboards) in coordination with the Infrastructure Lead.
- Support identity and access management, endpoint protection, and vulnerability management.
- Help administer policies across Microsoft 365, Bitwarden, Bitdefender GravityZone, and KnowBe4.
- Contribute to GDPR/ISO 27001-aligned data protection policies, security awareness training, phishing simulations, and threat monitoring/response.
- Support Microsoft 365 administration (Exchange Online, SharePoint, Teams, Entra ID) and Salesforce administration within scope.
- Share responsibility for endpoint security and password management configuration.
- Provide input on infrastructure scaling, architecture decisions, and the containerisation roadmap.
- Support infrastructure-as-code adoption and automate routine operations using PowerShell, shell scripting, and other languages.
- Contribute to sprint planning for environment-level requirements and participate in on-call rotation.
Our expectations of you
Qualifications
- Working proficiency in Microsoft 365 administration, including Entra ID, Exchange Online, and SharePoint.
- Solid understanding of networking fundamentals (firewalls, VPNs, DNS, access control).
- Ability to write shell scripts and program in at least one modern language (e.g. Python, Go, C#, JavaScript/TypeScript), with willingness to build small infrastructure-related applications and tools.
- Strong communication skills and ability to work independently within a distributed, multi-time-zone team.
- Familiarity with Docker, containerd, Helm, and kubectl.
- Certifications such as MCSA, CompTIA Security+, CKA, or equivalent.
- Familiarity with ISO 27001 audit/certification processes.
- PowerShell scripting for automation and reporting.
- Exposure to Terraform, Pulumi, Ansible, CI/CD, or GitOps.
Experience
- 2+ years of experience in IT infrastructure, cloud operations, systems administration, or DevOps.
- Hands-on experience with Windows Server 2022, SQL Server, MongoDB, and Redis in operational contexts.
- Practical Cloudflare experience (DNS, WAF, CDN, security features).
- Hands-on Kubernetes experience: workload deployment, basic cluster operations, networking (ingress, network policies), and RBAC.
- Working knowledge of GDPR and experience supporting compliance controls.
- Experience with Grafana OSS, Prometheus, and Loki.
- Salesforce administration experience.
What we offer
- This is a full-time, permanent position based in Berlin, Germany, offered on a remote-first basis.
- The CloudToolz platform operates continuously across multiple regions; the role includes on-call and out-of-hours escalation responsibilities.
- Salary range: €55,000 - €75,000 per year.
- Performance bonus: Discretionary, based on individual and company performance.
- Pension: Employer contribution in line with local requirements.
- Flexible working: Remote-first; flexible hours with availability for global coordination.
- Probation: 6 months.
- Compensation is commensurate with demonstrable experience and the scope of the role.
- The range reflects a small-business context while remaining competitive for the Berlin IT market for this level of responsibility.
Topics you will work on
Job locations
About your employer
Zentso S GmbH is a renowned software company based in Berlin, specializing in solutions for the management of membership organizations. The company develops the CloudToolz platform, which includes features such as workflow automation, CRM, and payment processing. Zentso serves customers in Europe, the USA, the UK, and the Asia-Pacific region.
- Established Company
- Full Remote, Hybrid, Onsite
- Internet, IT, Telecommunication
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