Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Wildeshausen
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you support customers on-site, handle service requests, administer servers and clients as well as patch management, and document your work results thoroughly for future projects.
Job Technologies
Your role in the team
- You support the customer on-site, act as an interface to the central IT, and represent our company in direct customer contact.
- In this context, you will independently handle service requests and incidents, developing solutions tailored to the needs and requirements of the customer.
- In this role, you will administer servers and clients, among other responsibilities, and support update and patch management.
- Together with your team, you ensure the smooth operation of the systems under your care.
- You document your work results carefully, thereby laying the foundation for the continuation of further IT projects.
- You actively participate in the transition projects of the KDO in the area of the KDO Cloud Workspace.
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Our expectations of you
Education
- A successfully completed vocational training in a relevant field (e.g., IT Specialist (m/f/d) System Integration) or a comparable qualification.
Qualifications
- You particularly impress with your strong customer and service orientation.
- You take responsibility for your areas of expertise and proactively drive solutions with decisiveness.
- You are reliable and enjoy working as part of a larger team.
- You can communicate technical issues and related solutions clearly and on an equal footing.
- You have very good knowledge of German and possess a Class B driver's license.
Experience
- You have several years of professional experience in IT support or system administration and extensive technical expertise, particularly in Windows clients, Windows Server, and managed LAN/WAN.
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What we offer
- On-site work at our service center in Wildeshausen with flexible working hours and, by arrangement, mobile working.
- Individual onboarding, close probation period support, and your personal mentor (m/f/d).
- Regular feedback and employee discussions.
- Certified corporate health management with Hansefit, health events, external consulting services, and more.
- Corporate benefits such as employee events, employee discounts, discounted Germany ticket, as well as retirement plans and subsidies for childcare costs.
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Job Locations
About Your Employer
KDO
KDO is the largest municipal IT service provider in Lower Saxony, offering comprehensive solutions for public administration and supporting over 600 clients.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication