Job
In this role, you analyze IT needs, plan infrastructure, operate and continuously develop networks and systems, take on 2nd level support, and coordinate external service providers and user inquiries.
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Job technologies
Your role in the team
- Your role focuses on the reliable operation and further development of our integrated IT systems, and includes the following key responsibilities:
- Analysis and planning: Together with IT and the specialist departments, you analyze requirements and plan the necessary IT infrastructure.
- Operations and further development: You install, configure, and maintain hardware and software, and continuously improve them.
- 2nd Level Support: You provide second-level support for the hardware and software in use and assist with complex incidents.
- Network Operations: You independently manage our internal network (LAN, WAN, WLAN, routing, switching) and monitor the network and firewalls.
- Microsoft environment: You manage the Microsoft admin consoles, for example for users, Exchange, Teams, Intune, Entra, Defender, and Purview.
- Coordination: You coordinate external service providers and support our IT support team as needed.
- Cover: You are the second-level point of contact for our systems and network technology and provide cover during capacity shortages.
- User support: You are the point of contact for employees and service providers on network technology and software matters, including at our childcare centers.
- Tools and processes: You implement tools that make our employees’ day-to-day work easier. Building on stable operations, you develop new solutions for future-proof IT. Stability, security, and excellent service for Fröbel employees are especially important.
Our expectations of you
Education
- Completed vocational training in IT, for example as an IT specialist, or a degree in computer science or a comparable qualification.
Qualifications
- Good knowledge of networking (LAN, WLAN, routing, switching) and firewall operations.
- Independent, meticulous, and solution-oriented approach to work.
- Ability to explain technical concepts clearly.
- Strong service orientation and a calm, structured approach to work.
- Enjoy working as part of a team and with a variety of stakeholders.
- Willingness to pursue continuous professional development.
- Ideally, you have experience in the following areas: Microsoft Windows Server, Microsoft 365, Entra and Intune, network and security environments such as UniFi and OPNsense, virtualized IT environments, storage systems and backup solutions, data protection and access management concepts, public procurement law and tendering procedures.
- You don’t need to be proficient in all the technologies listed yet. What matters to us is that you’re interested in modern IT solutions and eager to continue developing your skills.
Experience
- Professional experience in administering server and network environments.
- Practical experience with Microsoft Windows Server and Microsoft 365, ideally including Entra and Intune.
- Experience in 2nd-level support, as well as in analyzing and resolving complex issues.
What we offer
- Children’s rights in focus: An innovative employer committed to championing children’s rights.
- Collective agreement: Fair compensation and many benefits in accordance with our Fröbel in-house collective agreement.
- More time off: 33 days of annual leave, plus paid time off on December 24 and 31.
- Flexible benefits: €46.55 subsidy for the Deutschlandticket, prorated for part-time employees.
- Family-friendly: Flexible working hours and the option to work remotely.
- Financial bonus: Up to €62 per month in supplementary allowance and an annual special payment.
- Training and professional development: Innovative employee development through in-person seminars, live online seminars, and e-learning courses.
- Strong team spirit: Regular team days to strengthen collaboration.
- Bonuses and discounts: Up to €600 for successfully referring a skilled professional, plus access to the Corporate Benefits and Benefits.me discount portals for fitness, shopping, and more.
- Good to know: Many benefits apply from your first day of work. Some benefits are granted after the probationary period in accordance with the Fröbel in-house collective agreement.
Benefits
Health, fitness & fun
Work-Life-Integration
Higher take-home pay
Job locations
About your employer
The FRÖBEL e.V. Through our non-profit subsidiary FRÖBEL Bildungs und Bildung gGmbH we can fulfill our social mission in several federal states. We convince with our pedagogical work and our commitment to the education of children and young people.
- Established Company
- Onsite, Hybrid
- Healthcare, Social Sector · Education System
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