Job
- Level
- Experienced
- Job Field
- IT, System, DevOps
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Berlin
- Working Model
- Full Remote, Onsite
Job Summary
In this role, you will develop efficient automation for IT operations, manage access rights across SaaS applications, and seamlessly optimize onboarding and offboarding processes in a dynamic remote-first environment.
Job Technologies
Your role in the team
- Your main goal will be to make n8n's IT operations reliable, secure, and scalable while reducing manual work through thoughtful, maintainable automation.
- You'll combine hands-on IT operations with continuous process improvement across the following areas:
- Own day-to-day identity and access management across Okta, Google Workspace, GitHub, and connected SaaS applications.
- Manage employee and application lifecycle workflows, including provisioning, access changes, group assignments, troubleshooting, and deprovisioning.
- Maintain an accurate SaaS inventory and support application administration, lifecycle management, access governance, and account reconciliation.
- Deliver reliable and timely onboarding and offboarding experiences in close partnership with People, Finance, managers, and application owners.
- Manage and troubleshoot n8n's primarily macOS device fleet through our endpoint management tooling.
- Support hardware procurement, device lifecycle workflows, and secure endpoint operations for a growing distributed team.
- Design and build secure automations for recurring IT processes using n8n, APIs, scripting, and AI-assisted tooling where appropriate.
- Redesign manual workflows so they become observable, documented, reliable, and easier to operate at scale.
- Build automations with appropriate logging, error handling, monitoring, ownership, and human approval steps for sensitive decisions.
- Provide responsive L1/L2 IT support while using recurring issues to identify opportunities for systemic improvement.
- Create and maintain clear runbooks, process documentation, escalation paths, and operational controls.
- Support security and compliance activities, including access reviews, audit evidence collection, SOC 2, and ISO 27001-related processes.
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Our expectations of you
Qualifications
- You have managed onboarding, offboarding, groups, roles, access changes, application assignments, and secure deprovisioning.
- You have administered macOS devices through an MDM platform such as Kandji, Jamf, JumpCloud, Workspace ONE, or a comparable tool.
- You can demonstrate how you have improved or automated an operational process using APIs, scripting, workflow automation platforms, or AI-assisted tooling.
- You have working knowledge of REST APIs, webhooks, JSON, authentication concepts, and integration troubleshooting.
- You can diagnose workflow and systems issues using logs, API responses, system events, and other operational data.
- You're known for strong ownership, sound judgment, rigor, and a thoughtful approach to privileged access, sensitive data, and high-impact changes.
- You're comfortable prioritising and making progress independently in an evolving, distributed environment without relying on highly defined procedures for every task.
Experience
- You have 2-4 years of experience in IT systems administration, SaaS administration, IAM, workplace engineering, or a similar role within a SaaS, cloud-first, or distributed company.
- You have hands-on experience with Google Workspace and an identity provider such as Okta or Microsoft Entra ID.
- You communicate clearly, document your work thoroughly, and care about delivering a reliable experience for internal users.
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What we offer
- As the first direct hire into IT at n8n, you'll have meaningful influence over how the function develops.
- You won't inherit a rigid or highly bureaucratic operating model - you'll help shape the systems, workflows, documentation, and standards that support our next stage of growth.
- Your work will extend far beyond resolving tickets.
- You will operate critical IT systems, connect tools via APIs and workflows, and utilize n8n and AI-assisted automation to make our internal processes faster, safer, and more reliable.
- You'll gain broad exposure across IAM, SaaS governance, endpoint management, security, compliance, and workplace automation while partnering closely with teams across the company.
- You'll join a fast-growing, remote-first organisation that values autonomy, experimentation, strong judgment, and continuous improvement.
- As the IT function expands, you'll have the opportunity to take on greater ownership across operational IAM, SaaS management, device operations, and automation.
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Topics that you deal with on the job
Job Locations
This is your employer
n8n GmbH
n8n GmbH offers an innovative iPaaS platform. Our cloud automation solution connects various cloud apps such as Office365, Hubspot, Asana, and many more to facilitate seamless data and information exchange.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT Systems & Automation Engineer
- Location
- Berlin
- Working Model
- Full Remote, Onsite
- Diversity
- Open for all genders
- English Only
- English only required
