Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Freelancer
- Location
- Leipzig
- Working Model
- Full Remote
Job Summary
In this role, you address customer inquiries in Danish, German, and French, support technical issues, and document complex cases in agile projects.
Your role in the team
- Responding to and processing customer inquiries in Danish and German as well as French.
- Support with technical issues and general customer inquiries.
- Close collaboration with our team as well as the clients within the scope of agile projects.
- Documentation and efficient escalation of complex cases.
This text has been machine translated. Show original
Our expectations of you
Qualifications
- Fluent in Danish and French, with good German skills.
- Structured, independent working style with confident handling of digital tools.
- Availability of 15-25 hours per week.
- Empathy, reliability, and the ability to remain professional even in stressful situations.
Experience
- Experience in customer service and a strong technical affinity.
- Experience in a remote environment and ideally in e-commerce.
This text has been machine translated. Show original
What we offer
- 100% remote - Work from anywhere!
- Flexible working hours - Adjust your working hours to your availability.
- Space for your own ideas - Actively shape processes and contribute your suggestions.
- Partnership-based collaboration - We rely on transparency & communication at eye level.
- More than just a job - Our clients don't buy a standard solution, but a 360° customer experience.
This text has been machine translated. Show original
Benefits
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
Colpari Gmbh
colpari GmbH, based in Leipzig, offers scalable solutions in the field of customer service, both in remote and on-demand models. The company specializes in providing and organizing support services, particularly for customer inquiries, technical issues, and operational service processes. Colpari adopts a digital and flexible approach, targeting companies looking to efficiently expand or outsource their service departments.
Description
- Company Type
- Startup
- Working Model
- Full Remote
- Industry
- Internet, IT, Telecommunication
Freelancer first level support
- Location
- Leipzig
- Working Model
- Full Remote
- Diversity
- Open for all genders
