Job
In this role, you serve as the first point of contact for IT inquiries, manage the setup of end devices, and provide support for maintenance of presentation technology and self-service devices both on-site and remotely.
This listing has been machine translated. Show original
Your role in the team
- First point of contact for IT requests and issues, by phone, via remote support, or on site.
- Setup and configuration of end-user devices, printers, and other peripherals, as well as installation of standardized software solutions.
- Setup, maintenance, and support of presentation equipment (e.g., projectors, monitors, video conferencing systems) in meeting rooms and event spaces.
- IT-side planning, coordination, and implementation of site relocations or workplace adjustments in collaboration with other departments.
- Servicing and maintaining self-service devices (e.g. ATMs, self-service terminals, and bank statement printers) in close coordination with the self-service team.
- Maintaining the hardware inventory and inspecting, storing, and documenting the IT components in use.
- Monitoring and maintenance of the technical rooms at the sites (including access management, organization and cleanliness, and compliance with technical standards).
Our expectations of you
Education
- Successfully completed vocational training as an IT specialist for system integration (m/f/d) or an equivalent qualification in the IT field.
Qualifications
- In-depth knowledge of installing, configuring, and maintaining hardware and software.
- Experience with presentation technology and self-service systems is an advantage.
- Strong organizational skills, ability to work independently, and a high level of customer service orientation.
- Teamwork skills and a friendly, professional manner.
- Willingness to work across locations within the business area.
- Class B driver’s license and willingness to use a company vehicle.
Experience
- Experience in user support and in providing assistance to IT users by phone and in person.
What we offer
- We offer benefits tailored to your individual circumstances and designed to give you flexibility.
- A strong sense of teamwork, personal responsibility, and mutual support are always part of how we work.
- That’s why we offer benefits tailored to your needs: company health insurance, an active wellness program through corporate fitness, and flexible mobility options with JobRad and JobTicket.
- In our BenefitBar, you can choose two of these four benefits.
- In addition to 32 days of annual leave, you benefit from extra days off on Christmas Eve, New Year’s Eve and Rose Monday, flexible working arrangements, the option to work from home, the option to take additional vacation days, and sabbaticals.
- As a public-sector employer bound by collective agreements, we offer you the security and transparency of the TVöD and TVöD-BT-S.
- The position is expected to be classified in pay grade 9a under the TVöD.
- Depending on your relevant professional experience and the corresponding pay grade based on experience, you can expect an annual gross salary of approximately €50,000–€69,500.
- This consists of 12 monthly salaries, as well as the guaranteed and variable components of the collectively agreed special payment for savings bank employees.
- In addition, you can look forward to an attractive company pension scheme, the maximum available capital-forming benefits, and many other perks.
- In addition, we regularly offer learning opportunities on topics related to the workplace, skills and personal development, health, work-life balance, sustainability, and leadership.
Benefits
Work-Life-Integration
Health, fitness & fun
Job locations
About your employer
The Sparkasse Münsterland Ost is a traditional financial service provider based in Münster, offering a wide range of banking and financial services for private and corporate clients. They are active in the Münsterland region and assist their clients with various financial transactions.
- Established Company
- Hybrid, Onsite
- Banking, Finance, Insurance
More jobs
These jobs might also interest you
Participation in security analyses and assessment of applications and IT systems. Support in the design and implementation of technical security measures (e.g., WAF, Load Balancing, Firewall, etc.). Conducting and supporting penetration tests,...
Operation, monitoring, and further development of the network infrastructure. Administration and configuration of firewalls, routers, and switches. Ensuring network availability, performance, and security. Participation in IT security concepts and...
Anyone who joins here not only designs software – they bring machines to life that are recognizable on real construction sites. Software Developer (m/f/d) Basic Engineering Our client is an internationally leading manufacturer of technically...
