Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Berlin
- Working Model
- Onsite
Job Summary
In this role, you provide second level client support by installing and configuring software, managing user accounts, and offering mobility support for various devices.
Job Technologies
Your role in the team
- Installation and setup of operational-specific software and client systems.
- Management of user accounts, password resets, as well as user and workstation relocations.
- Mobility support for smartphones, tablets, and mobile devices.
- Organization of IT service operations, e.g., coordination in daily business or coverages.
- Quality assurance and coordination of workflows.
- Development and maintenance of the knowledge database.
- Support with onboarding and training new colleagues.
- Integration of new clients and implementation of service requirements.
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Our expectations of you
Education
- Completed IT apprenticeship as an IT specialist or a comparable IT technical qualification.
Qualifications
- Knowledge of operating systems Windows, Linux, macOS.
- Handling hardware such as PCs, laptops, monitors, printers, accessories, tablets, smartphones.
- Very good German skills and business-fluent English skills, both written and spoken.
Experience
- Experience with Microsoft Office applications.
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Benefits
Health, Fitness & Fun
More net
Food & Drink
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
puro Personaldienstleistung GmbH
As an established recruiting agency, puro Personaldienstleistung GmbH offers comprehensive services in personnel placement and consulting to assist companies in their search for top talent.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT Service Technician Second Level Client Support
- Location
- Berlin
- Working Model
- Onsite
- Diversity
- Open for all genders
