Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Location
- Cologne, Bonn
- Working Model
- Onsite
Job Summary
In this role, you are responsible for seamless IT support at customer locations, analyzing and resolving issues, configuring clients and servers, and optimizing the company's IT infrastructure.
Job Technologies
Your role in the team
- As an IT Service Employee, you ensure the smooth operation of IT systems either at the Service Desk (phone and remote support) or on-site at our customers' locations.
- You are the point of contact for any issues that arise, analyzing error situations and resolving them both at the operating system level and within common user software.
- Within heterogeneous networks, you configure and administer the clients and/or servers.
- You are responsible for system administration and troubleshooting.
- Furthermore, you will contribute to the optimization and expansion of the existing IT infrastructure.
- Support, installation, and planning of Windows client and server systems.
- Customer support for installation and operation at clients.
- Support for Exchange and Remote Desktop Services.
- Installation of IT systems including network components.
- Adherence to and monitoring of safety standards.
- Monitoring of database, web, and application servers in distributed network environments.
- Installation of PC user systems and helpdesk support for clients (MS Office, Outlook, etc.)
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Our expectations of you
Education
- Training to become an IT specialist or equivalent.
Qualifications
- Class B driver's license.
- Working in alternating client environments.
- Willingness to undertake external installation assignments.
- Manual dexterity.
- Willing to familiarize oneself with new technologies and developments.
- Reliable, punctual, resilient, customer-oriented action.
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What we offer
- Permanent employment contract.
- Conveniently located between Cologne and Bonn.
- Asset-building benefits after the probation period.
- Occupational pension scheme after the probation period (possible).
- 5-day workweek (Mon-Fri).
- Interesting and secure workplace with diverse areas of responsibility.
- Friendly and agile team.
- Variable working hours.
- Christmas and holiday bonuses.
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Job Locations
This is your employer
deskNET. IT Service & Management GmbH
deskNET. IT Service & Management GmbH, based in Troisdorf, has been supporting its clients in daily IT operations since 2004. The company offers a wide range of services, including Service Desk, on-site support, and system administration.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Internet, IT, Telecommunication
IT specialist system integration
- Location
- Cologne, Bonn
- Working Model
- Onsite
- Diversity
- Open for all genders
