Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 2.800 to 3.300€ Gross/Month
- Location
- Stuttgart
- Working Model
- Onsite
Job Summary
In this role, you will be the technical point of contact for service and support, diagnosing and repairing Apple products while providing personalized consultations to ensure customer satisfaction.
Your role in the team
- Technical contact person for the Service & Support department.
- Diagnosis & Repairs of Apple products in accordance with Apple guidelines.
- Support with technical questions.
- Personalized consultation on Apple products and services.
- Sale of products & services.
- Building long-term customer relationships.
- Ensuring high service and customer satisfaction.
This text has been machine translated. Show original
Our expectations of you
Education
- Technical training is an advantage, but not a requirement.
Qualifications
- Passion for technology & IT.
- Interest and ideally prior knowledge related to Apple products.
- Friendly and service-oriented demeanor.
- Reliable and meticulous work ethic.
- Willingness to learn and openness to new technologies.
- Career changers with technical understanding and genuine interest are explicitly welcome.
- Apple certifications.
Experience
- Experience with repairs of smartphones, tablets, or computers.
- Experience in technical support or retail.
This text has been machine translated. Show original
What we offer
- Occupational health insurance in the form of a private supplementary insurance - 100% free for our employees.
- Company-sponsored retirement plan - 20% subsidy on the BAV contract + up to €225 additional funding.
- Daycare subsidy & afternoon care allowance for your child at school with €300 / child per month.
- Training programs & courses related to Apple products.
- 30 days of vacation & permanent employment contract.
- 2 weeks of paid paternity leave after the birth of your child.
- Flexible working hours model: start between 08:00 and 10:00 AM.
- No Sundays with sales.
- Jobrad & Employee Discounts.
- Flat hierarchy & Du culture.
- Air-conditioned workplaces.
- Snacks & drinks available at any time.
This text has been machine translated. Show original
Benefits
Health, Fitness & Fun
Work-Life-Integration
Job Locations
This is your employer
implement IT GmbH
Mit einem wesentlichen Fokus auf digitale Transformation bieten wir kudenspezifische Softwarelösungen samt Expertenberatung an.
Description
- Founding year
- 2020
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Apple service technician
- Salary
- 2.800 to 3.300€ Gross/Month
- Location
- Stuttgart
- Working Model
- Onsite
- Diversity
- Open for all genders
