Technical Support & Operations Engineer

evidanza GmbH

Job

In this role, you will perform customer installations and software upgrades, analyze technical issues, optimize operational processes, and collaborate closely with various teams on technical challenges.

Job summary

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Job technologies

Your role in the team

  • Carrying out customer installations, software upgrades, migrations, and technical rollouts.
  • Operation and further development of customer, test, demo, and internal system environments.
  • Analysis of technical issues and evaluation of log files and system data to identify errors.
  • Collaborate with Development, Support, and Architecture to address complex technical issues.
  • Creation and maintenance of technical documentation, as well as clear development and support tickets.
  • Automation of recurring operational tasks and support for the continuous improvement of our platforms.

Our expectations of you

Qualifications

  • Good knowledge of Windows environments and basic Linux skills, or a strong willingness to learn in this area.
  • Enthusiasm for automation, standardization, and the continuous optimization of technical processes.
  • Structured, self-reliant, and solution-oriented approach to work.
  • Strong communication skills, team spirit, and excellent written and spoken German and English.

Experience

  • Experience in technical support, IT operations, system administration, or a DevOps environment.
  • Interest in modern platform technologies, cloud environments, and technical operations processes, as well as experience working with databases such as SQL Server or PostgreSQL.

What we offer

  • Education and professional development.
  • Company pension scheme.
  • Flexible working hours.
  • Mental health coaching.
  • Remote work.
  • Sports and fitness programs.
  • Good transport links.

Benefits

Work-Life-Integration

Health, fitness & fun

Topics you will work on

Job locations

Map of the job locations
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  • Location Straubing
    94315 Bayern, Germany

About your employer

evidanza GmbH is an established software and consulting company based in Straubing, Germany. It specializes in solutions in the areas of business intelligence, corporate performance management, and data management, particularly for medium-sized enterprises. The company assists its clients with analysis, planning, reporting, and control.

Company type
Established Company
Work model
Onsite, Hybrid
Industry
Internet, IT, Telecommunication
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Technical Support & Operations Engineer

evidanza GmbH