Job
- Level
- Senior
- Location
- Nordhorn
- Working Model
- Onsite
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you will manage the IT infrastructure for our clients, perform system migrations, resolve 2nd-level issues, install software, and provide on-site and remote end-user support.
Job Technologies
Your role in the team
- Administration, migration, and maintenance of the entire IT infrastructure (including AD, servers, backup, virtualization, network) plus setup of corresponding systems for our clients.
- Independent troubleshooting of IT issues.
- Recording, classifying, and documenting user issues in the ticketing system.
- On-site and remote support for end-users in the 2nd-level support area as well as installation of software products on end devices.
- Timely installation, commissioning, and maintenance of PCs and server systems.
- Installation, setup, and maintenance of networks, internet access, VPN connections in the customer's infrastructure.
- Requirements analysis, customer consulting, and technical collaboration in the preparation of offers.
- User support and participation in various IT projects.
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Our expectations of you
Education
- Extensive IT expertise, completed vocational training as an IT specialist in system integration/IT electronics technician, or a similar qualification in the IT field, also open to career changers with comparable knowledge.
Qualifications
- Knowledge in several of the following areas: Windows Client and Server, Virtualization (HyperV), Active Directory, DNS, DHCP, Group Policies, Microsoft 365, Backup Solutions, Networks, and Firewalls.
- Solid knowledge in several of the following areas: HyperV, network and IT security, as well as in Office applications and their settings.
- Independent work, structured approach, and hands-on mentality.
- Open, authentic, and customer-oriented demeanor.
- Enjoyment of teamwork and collaboration with users.
- Driver's license 'Class B'.
- Very good knowledge of German.
Experience
- Professional experience as a system administrator in a comparable role, ideally with direct customer contact.
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What we offer
- A mission. We are shaping a national champion in the IT system house market!
- Strong together. We work together & come from all over Germany once a year for a joint summer party.
- You benefit from lean structures and continuous training opportunities.
- Lunch funded by us.
- Attractive employee benefits. Through our platform at corporate benefits, regularly receive attractive employee conditions, offers, and discounts from well-known providers.
- More activity. We value our health! Take advantage of our corporate membership with EGYM Wellpass at premium sports, fitness, and leisure facilities.
- A future. We support you in building supplementary pension schemes through employer contributions within the framework of occupational pension schemes.
- Flexible workspace and much more!
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
citadelle systems AG
citadelle systems AG, founded in 2019, is an established IT system house focused on consolidating the German market. With a wide range of IT services, the company aims to establish a new champion in the market.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Senior IT Technician 2nd Level
- Location
- Nordhorn
- Working Model
- Onsite
- Diversity
- Open for all genders
