Job
- Level
- Experienced
- Job Field
- IT, Support, Project
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Rostock, Hanover
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will support users in 1st-level support, conduct training sessions, create training materials, document test cases, and develop improvement proposals for IT processes in property management.
Job Technologies
Your role in the team
- User and user support / 1st-level support in IT specialist procedures
- Facilitating problem solving
- Qualification of users and conducting training sessions as (co-)trainer (m/f/d), support during on-site training, creation of training materials, preparation of data in the training environment
- Execution and documentation of test cases in IT test management as well as participation in the creation of test cases
- Development of proposals for process improvement (including support in the development of technical requirements), participation in projects, conceptual support
- Creation and customization of manuals on IT technical procedures
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Our expectations of you
Education
- Completed university degree (FH diploma / bachelor's) in the field of finance, business administration, real estate management, facility management, or a comparable qualification in the aforementioned disciplines.
Qualifications
- Excellent SAP skills as well as knowledge of SAP reporting
- In-depth knowledge of standard IT applications (Microsoft Office)
- Class B driver's license and willingness to operate company vehicles independently
- Willingness to undertake partly multi-day business trips as well as to participate in one- and multi-day training events throughout the federal territory.
- Thorough and meticulous work approach with high reliability
- Good organizational skills, ability to think and act economically
- Ability to adapt to changing task areas
- Good comprehension skills
- Self-initiative and ability to work creatively and conceptually
- Ability to work independently, thoroughly, and goal-oriented even with increased workload
- Good verbal and written communication skills, strong communication abilities
- Customer-/recipient-oriented behavior, strong and goal-oriented negotiation skills
- Ability to work in a team, receptive to criticism, social skills
- Good judgment, combined with the ability to make decisions and take responsibility
Experience
- Comprehensive expertise and practical experience in the field of property management and real estate administration
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What we offer
- An interesting and varied role with all the benefits of a large public employer
- Work-life balance in working hours arrangement
- Mobile working including equipment for mobile work
- Option to rent an apartment from the federal housing assistance stock
- Career development opportunities as well as extensive training programs
- Company pension scheme
- Annual special payment in accordance with applicable collective agreement provisions
- 30 days of vacation
- Courses on health promotion and preventive measures
- Free parking facilities
- Good transport links
- Subsidy for the DeutschlandJobTicket (DJT)
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Benefits
Higher Take-Home Pay
Health, Fitness & Fun
Job Locations
About Your Employer
Bundesanstalt für Immobilienaufgaben
Boasting a property portfolio encompassing an area of around 468,000 hectares and approximately 36,000 dwellings nationwide, the Federal Agency for Real Estate Tasks (BImA) stands as one of Germany's largest real estate owners.
Description
- Founding Year
- 2005
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Public Service, Unions, Construction, Real Estate, Building Services
- Location
- Rostock, Hanover
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
