Job
- Level
- Experienced
- Location
- Berlin, Nuremberg, Munich, Rheinbach
- Working Model
- Hybrid, Onsite
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 51.300 to 66.200€ gross/year
Job Summary
In this role, you monitor and maintain the Bundeswehr platform, troubleshoot issues remotely, and are responsible for incident, problem, and change management.
Job Technologies
Your role in the team
- Administration, operation, and maintenance of the Bundeswehr platform.
- Responsibility for monitoring and maintaining the deployed systems.
- Troubleshooting of issues using remote maintenance or diagnostic procedures, as well as remote fault clearance at the user's location.
- Incident, problem, and change management in 2nd level as well as support for 3rd level tickets.
- Maintenance and further development of technical documentation.
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Our expectations of you
Education
- Completed IT vocational training (e.g., Fachinformatik for System Integration) or comparable professional experience.
Qualifications
- Basic technical knowledge in Windows Server administration (installation, configuration, monitoring).
- Basic knowledge of automation using PowerShell.
- Basic knowledge in using MS Office products (Word, Excel, PowerPoint).
- Basic knowledge in the use of ticket systems and ITIL processes.
- Good analytical skills, initiative, high willingness to learn, and communication skills.
- Independent working style and problem-solving skills as well as customer- and service-oriented work.
- Ability to integrate into existing teams, occasional travel for in-person meetings.
- Fluent German skills in speaking and writing, good understanding of English technical manuals and technical terminology.
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What we offer
- Through diverse and socially relevant tasks, we ensure the smooth IT operations and digitalization of the Bundeswehr.
- Our common goal unites us. For us, a respectful interaction and a strong team spirit are fundamental.
- We offer 30 days of annual leave, 1 traditional holiday, plus options for individual adjustments.
- Through our benefit app, you receive a monthly credit and can additionally secure tax advantages on tickets for public transportation.
- We enable flexibility to balance work and private life, for example through remote work or trust-based working hours.
- We support professional and personal development through tailored measures as well as free access to LinkedIn Learning.
- Our Jobrad offer allows leasing of up to 2 bicycles.
- The starting salary typically ranges between €51,300 and €66,200 gross per year. The exact amount is determined based on criteria such as qualifications, scope of responsibilities, and the requirements of the position. Justified deviations are possible on a case-by-case basis.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Higher Take-Home Pay
Topics You Will Work On
Job Locations
About Your Employer
BWI GmbH
At the IT Service Center of the Federal Government, we offer comprehensive IT services under one roof. With over 4,000 employees, we are one of the ten largest IT service providers in Germany. We are looking for authentic IT enthusiasts who share our passion and are searching for challenging IT projects to help shape Germany's future.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Employer reviews
by devworkplaces.com
Total
(1 Review)3.6
Engineering
2.7Workingconditions
4.4Culture
3.7Career Growth
3.6
System Engineer - Platform Operations
- Salary
- 51.300 to 66.200€ gross/yearEstimated net salary based on the gross salary in the job ad using tax class I.33.029 to 40.689 € net/year · Tax class I
- Location
- Berlin, Nuremberg, Munich, Rheinbach
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
