Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Siegen, Burbach
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you are the first point of contact for First-Level Support, managing client, server, and network systems, analyzing IT issues, and collaborating on various IT projects.
Your role in the team
- You are the first point of contact in First-Level Support for our client, server, network, and telecommunications systems.
- You receive IT disruptions and service requests, analyze them, document the processes, and ensure reliable follow-up until resolution.
- You work closely with external IT service providers as well as internal departments to resolve complex issues sustainably and successfully implement solutions.
- You are responsible for the procurement, inventory management, and administration of our hardware and software as well as the entire IT equipment.
- You work on diverse IT projects.
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Our expectations of you
Education
- Completed training as an IT specialist for system integration or a comparable qualification in the IT field.
Qualifications
- Good knowledge of English.
- Strong service orientation and communication skills.
Experience
- Practical experience in network administration and support.
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What we offer
- You won't start alone: integrated into the team from the beginning and receive intensive onboarding from a personal mentor.
- You want to further develop your professional expertise and personality: External and internal training as well as part-time studies are actively supported and encouraged by us.
- With flexible working hours and remote work: We offer you personal freedom with a 37.5-hour workweek.
- Your work environment offers: motivated colleagues, state-of-the-art office equipment and facilities, relaxed break times in our bistro, flat rate for coffee and water, meal allowance, bike leasing, fitness programs, social engagement, 30 days of vacation, asset-building benefits, profit sharing for all employees based on good annual results, a variety of subsidies, and much more!
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Job Locations
About Your Employer
eltherm production GmbH
eltherm production GmbH is an internationally operating company in the field of electric trace heating. It offers comprehensive solutions for frost protection and temperature maintenance, as well as complete system solutions for heating entire chemical plants.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Electronics, Automatization
IT system administrator / IT support
- Location
- Siegen, Burbach
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
