Job
- Level
- Experienced
- Job Field
- IT, Support, Application
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 80.000 € gross/year
- Location
- Nuremberg
- Working Model
- Onsite
Job Summary
In this role, you will support software solutions for mission control, from system administration to installation, customer support, and bug analysis, including international on-site assignments.
Job Technologies
Your role in the team
- As an Application Specialist, you will be responsible for the support and further development of our software solutions for mission control, signal acquisition, and data analysis - from administration of Linux- and Windows-based server and workstation systems to applications for system control, signal acquisition, data preprocessing, as well as sensor data fusion and context analysis.
- You are responsible for the installation, configuration, commissioning of new operating system and software versions, as well as handover to customers.
- Processing customer feedback in 1st and 2nd level support (i.e., recording error reports, clarifications with the customer, error analysis, solution development, on-site visits, and bug fixing).
- On-site assignments at the locations of our international clients.
- Close collaboration with other specialists within the company (system engineers, IT experts, software developers).
- As a member of our service team, you are responsible for the technical support of the software components of our products at our customers' sites. You oversee the delivery and commissioning of new software versions as well as independently troubleshooting error messages for the Operations and Software Applications departments.
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Our expectations of you
Education
- Completed technical training or a degree in a technical field such as Communications Engineering, Electrical Engineering, Computer Science, or a comparable discipline.
Qualifications
- Knowledge of the processes and technologies used in the field of radio monitoring (COMINT: Communication Intelligence) and sensor data fusion (SIGINT: Signal Intelligence).
- Experienced in handling Linux as well as commissioning and maintaining software products.
- Strong analytical skills, solution-oriented work, and efficient implementation in the personalized support and consulting of our clients.
- High customer orientation and strong communication skills with various internal and external target groups.
- Good German and good English skills, both written and spoken.
- Enjoyment of international work and cultural openness.
- Willingness to travel approximately 50% of the time (averaged over the year) to the locations of our international clients.
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What we offer
- Attractive compensation with additional benefits.
- Work-life balance: Flexible working hours (flextime); opportunity for remote work; support with childcare.
- Health: Free water and fruit; meal vouchers; subsidy for gym memberships; JobRad.
- Retirement planning: occupational disability insurance; employer subsidy for company pension scheme; attractive stock savings plan.
- Recovery: Generous vacation entitlement; recreational allowance.
- Education: Diverse internal and external training opportunities as well as individual career models; annual employee development discussions.
- Employee events: summer party, Christmas party, and team events.
- Business trips: Fair per diem allowances; additional compensation for weekend business trips; allowance for multi-day trips.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Higher Take-Home Pay
Job Locations
About Your Employer
experts – Eine Marke der I. K. Hofmann GmbH
experts, a brand of I. K. Hofmann GmbH, is an experienced company specializing in personnel placement and leasing. It offers comprehensive services to support companies and applicants.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency