Job
- Level
- Experienced
- Location
- Halle
- Working Model
- Onsite
- Job Field
- BI
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 45.000 to 50.000€ gross/year
Job Summary
In this role, you assist users with SAP and CRM inquiries, manage user permissions, document issues, and continuously oversee and optimize the systems for enhanced performance.
Job Technologies
Your role in the team
- In daily operations, you support our users with SAP and our CRM system.
- Handle incoming inquiries via Teams and email in a structured and solution-oriented manner.
- The maintenance and further development of our systems are your responsibility - including user and permission management.
- Address disruptions analytically and ensure a sustainable resolution.
- You keep documentation and licensing issues reliably in view.
- As a central interface, you ensure smooth communication between specialist departments and external partners.
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Our expectations of you
Education
- An IT apprenticeship or comparable practical experience forms your foundation.
Qualifications
- You have already worked with SAP; ABAP knowledge is a plus, not a requirement.
- Ideally, you are familiar with CRM systems, e.g., dialogCRM BDL.
- Analytical thinking and a good understanding of processes characterize you.
- Independent, structured work is a matter of course for you.
- Communication at eye level and teamwork are enjoyable for you.
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What we offer
- A dedicated company laptop for your mobile office.
- Through flexible working hours and the option for remote work.
- Financial support for the Deutschlandticket or marego-Jobticket for a stress-free commute, as well as the option for bicycle leasing.
- Great colleagues, a fantastic team dynamic, and regular team events.
- A customized training program for your professional and personal development.
- Attractive discounts through our corporate benefits.
- Enjoy the offerings of our in-house canteen.
- A permanent contract in a crisis-proof media company.
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Benefits
Work-Life-Integration
Higher Take-Home Pay
Health, Fitness & Fun
Topics You Will Work On
Job Locations
About Your Employer
Mitteldeutsche Verlags- und Druckhaus GmbH
The Mitteldeutsche Verlags- und Druckhaus GmbH, based in Halle (Saale), is an established provider of media and services in Saxony-Anhalt. Part of the Mediengruppe Magdeburg, the company offers a variety of print and digital offerings for the region.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Media, Publishing
Key User / Application Support SAP & CRM
- Salary
- 45.000 to 50.000€ gross/yearEstimated net salary based on the gross salary in the job ad using tax class I.29.643 to 32.337 € net/year · Tax class I
- Location
- Halle
- Working Model
- Onsite
- Diversity
- Open for all genders
