Job
- Level
- Junior
- Job Field
- IT, Support
- Employment Type
- Part Time
- Contract Type
- Internship / school internship
- Location
- Eschborn
- Working Model
- Hybrid, Onsite
Job Summary
In this position, you support the team with IT inquiries, resolve issues in 1st and 2nd level support, prepare hardware, and collaborate on IT projects while creating documentation.
Job Technologies
Your role in the team
- You support our employees with IT questions related to Windows, macOS, iOS, and Microsoft 365, and help to quickly resolve issues in 1st and 2nd level support and answer user inquiries.
- You prepare new notebooks and iPhones, set up user accounts, and assist with IT onboarding and offboarding.
- You manage our IT hardware, software, and licenses, ensuring a structured documentation of our IT assets.
- You create and maintain clear documentation, instructions, and processes that facilitate our IT daily routine.
- You work on IT projects - for example, device replacements, the introduction of new tools, or the optimization of our IT infrastructure.
- You flexibly contribute to new topics, familiarize yourself with different areas of our IT, and continuously develop our internal IT together with the team.
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Our expectations of you
Qualifications
- You are a enrolled student in Electrical Engineering, Business Informatics, or a comparable IT-related degree program.
- You are passionate about IT, modern technologies, and technical contexts.
- You work in a structured, reliable, and self-responsible manner and approach tasks with a solution-oriented mindset.
- You bring a willingness to learn and initiative.
- You have fluent German skills.
Experience
- Experience with Windows, macOS, iOS, and Microsoft 365 is an advantage — what matters most to us is your motivation to learn new things and to be in contact with end users.
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What we offer
- Hybrid Work: Work flexibly from home or together with us in our office in Eschborn.
- Flexible working hours: We offer you the flexibility to optimally combine your studies and your working student position.
- Structured onboarding: Comprehensive training and a mentor by your side ensure a successful start.
- Short decision-making paths: Ideas can be easily brought in and implemented together.
- Collaboration at eye level: We value open communication, mutual support, and respectful interaction.
- Networking & Celebrate: Whether it's a team event, summer party, or Christmas celebration - we create opportunities to celebrate successes together and to connect outside of the daily work routine.
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Benefits
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
entero AG
Die entero AG hat sich in den letzten Jahren als eine führende Salesforce-Beratung für die Fertigungsindustrie und die Dienstleistungsbranche im Markt etabliert. Durch unseren Fokus auf Kunden aus dem Manufacturing-Umfeld gewinnen wir mehr und mehr Service-Projekte. Die Projekte beinhalten neben der Service Cloud oftmals auch die Field-Service Prozesse, die entweder mit Field Service Lightning oder servicemax (ISV-Lösung auf Basis von salesforce) umgesetzt werden.
Description
- Company Type
- Digital Agency
- Working Model
- Hybrid, Onsite
- Industry
- Consulting
Working student IT Infrastructure & Support
- Location
- Eschborn
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
