Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Potsdam
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will support day-to-day IT operations in hotels across Eastern Germany by resolving technical issues, coordinating IT projects, and ensuring technology enhances hotel operations.
Job Technologies
Your role in the team
- As IT Coordinator, you are responsible for supporting the day-to-day IT operations across our hotels and corporate locations within a portfolio of hotels in Eastern Germany.
- You act as a key contact for technical support, system administration, and project coordination, ensuring that technology solutions effectively support hotel operations and enhance the guest experience.
- Working closely with hotel teams, vendors, and the wider IT department, you help maintain stable, secure, and efficient IT environments while contributing to ongoing improvement initiatives.
- Provide first and second-line IT support for hotels and corporate users for various of our hotels in Eastern Germany.
- Troubleshoot and resolve hardware, software, network, and system-related issues.
- Support hotel openings, conversions, and technical implementations.
- Assist with IT projects, system upgrades, migrations, and infrastructure improvements.
- Coordinate with vendors and service providers to ensure timely issue resolution and service delivery.
- Maintain user accounts, permissions, and access management within Microsoft Entra ID / Azure AD.
- Support the administration of servers, networking equipment, and hotel technology systems.
- Ensure compliance with IT policies, security standards, and operational procedures.
- Maintain accurate IT documentation, asset inventories, and support records.
- Collaborate closely with hotel teams and the central IT department to deliver excellent IT service.
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Our expectations of you
Education
- Degree or vocational qualification in Information Technology, Computer Science, or a related field.
Qualifications
- Knowledge of Microsoft Entra ID / Azure AD, Windows environments, networking, and IT infrastructure.
- Strong problem-solving skills with a hands-on and service-oriented mindset.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong communication and stakeholder management skills.
- Fluency in English; German is strongly preferred.
- Driver's license and willingness to travel within the DACH region.
Experience
- Minimum 2 years of experience in an IT support, IT coordinator, or systems administration role.
- Experience in hospitality, retail, or other multi-site environments is an advantage.
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What we offer
- A dynamic, fast-growing international environment.
- High level of responsibility and exposure to a diverse IT landscape.
- Opportunities to work on regional and international IT projects.
- Professional development and learning opportunities.
- Regular travel within Eastern Germany.
- A collaborative team culture focused on innovation and continuous improvement.
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Job Locations
This is your employer
Odyssey Hotel Group
Odyssey Hotel Group is a dynamically growing hotel operator that serves multiple brands and countries. The company focuses on hotel development and management, placing great importance on efficient operations and a consistent guest experience across various European markets.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Hotel and Restaurant Industry, Tourism
IT Coordinator
- Location
- Potsdam
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
