Technician Operations

Dussmann Stiftung & Co. KGaA

Job

In this role, you will monitor the technical infrastructure of a data center, conduct inspections, troubleshoot issues, perform maintenance, document procedures, and coordinate external service providers for smooth operations.

Job summary

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Job technologies

Your role in the team

  • Monitoring, operation, and ensuring the smooth running of the technical data center infrastructure, particularly the power supply systems, medium- and low-voltage systems, UPS systems, backup power systems, battery systems, as well as cooling, air conditioning, building management, fire alarm, and fire suppression systems.
  • Assumption of technical management and coordination responsibilities in day-to-day data center operations, including vendor management, customer coordination, and the coordination and follow-up of technical measures, incidents, and outstanding issues.
  • Conduct regular monitoring and inspection rounds, and record, assess, and document operating conditions, measured values, alarm notifications, and deviations.
  • Planning, execution, support, and documentation of inspection, maintenance, testing, and repair activities in accordance with maintenance schedules, manufacturer specifications, and operational standards.
  • Independent analysis of faults and professional troubleshooting of electrical, utility, and refrigeration systems.
  • Handling technical incidents and alerts in accordance with defined operational, emergency, and escalation processes.
  • Carrying out approved switching operations, functional tests, and restart measures, as well as supporting emergency and restart drills.
  • Coordination, briefing, and supervision of external contractors and service partners during maintenance, inspection, and repair work.
  • Maintaining and updating shift logs, tickets, inspection records, and equipment and operational documentation, including a complete handover of outstanding matters.
  • Professional and service-oriented communication with customers, control centers, internal departments, and external service providers.
  • Contributing to changes, commissioning, acceptance testing, root cause analyses, and the continuous optimization of the availability, operational reliability, and energy efficiency of the data center infrastructure.

Our expectations of you

Education

  • Completed technical vocational training, for example as an electronics technician for industrial engineering, an electronics technician for energy and building technology, a mechatronics technician for refrigeration technology, a plumbing, heating and air conditioning systems mechanic, or an equivalent qualification.

Qualifications

  • In-depth knowledge of electrical engineering, as well as good knowledge of refrigeration, air conditioning, and building services engineering.
  • Basic knowledge of relevant standards and regulations, particularly DIN EN 50600, DIN VDE regulations, DGUV regulations, and occupational safety, fire protection, and environmental protection requirements.
  • Confident use of CAFM, ticketing, monitoring, and documentation systems, as well as common Microsoft Office applications.
  • Very good written and spoken German and English skills.
  • Willingness to participate in on-call rotations.

Experience

  • Several years of professional experience in maintenance or technical operations.
  • Experience in data centers, critical infrastructure, industrial facilities, or technical facility management is an advantage.
  • Experience in the maintenance, inspection, testing, troubleshooting, and repair of technical systems, as well as confident use of technical documentation, circuit diagrams, and operating instructions.

What we offer

  • As an Operations Technician (m/f/d) at a data center in Frankfurt am Main, this role offers a permanent contract and flexible working hours.

Benefits

Health, fitness & fun

Work-Life-Integration

Topics you will work on

Job locations

Map of the job locations
© OpenMapTiles, © OpenStreetMap contributors
  • Location Frankfurt
    Hessen, Germany

About your employer

Dussmann Service Deutschland GmbH offers a comprehensive package of services around your building: from building technology, catering and security services to reception services, cleaning and commercial management to energy management.

Company type
Established Company
Work model
Onsite, Hybrid
Industry
Power Sector, Economy · Construction, Real Estate, Building Services · Hotel and Restaurant Industry, Tourism
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Technician Operations

Dussmann Stiftung & Co. KGaA