Level
Experienced
Location
Berlin
Working Model
Onsite
Job Field
IT, Security
Employment Type
Full Time
Contract Type
Permanent employment

Job Summary

In this role, you will respond to emergency calls and alerts, monitor security systems, and document incidents to effectively manage security risks and coordinate actions.

Job Technologies

Microsoft Office

Your role in the team

Handle emergency calls, alarm messages, and technical disruptions promptly to initiate the appropriate measures quickly.
Monitor security-critical systems and alerts to detect risks early.
Coordinate internal security personnel, intervention services, and response teams according to defined processes.
Document incidents, measures, and outcomes in a traceable manner to ensure transparency.
Support reporting and administrative tasks to ensure smooth operations.
Work closely with supervisors, specialist departments, and external contacts.

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Our expectations of you

Qualifications

As a Certified Protection and Security Specialist (GSSK), you possess the necessary professional qualification.
Additionally, you demonstrate willingness to participate in the NSL training course and other qualification measures.
You are confident in handling MS Office and ideally with reporting systems.
Even in pressurized situations, you act in a structured, calm, and responsible manner.
In safety-critical situations, you communicate clearly and decisively.
With very good German skills and good English skills, you convince in spoken and written form.

Experience

Ideally, you already have experience in an emergency call and service control center (NSL).

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What we offer

In Europe's most modern media house - right in the heart of Berlin - we welcome numerous guests, employees, and business partners every day.
To ensure that everyone feels safe and well cared for with us, we are looking for you: friendly, attentive, and reliable - in the team for Security and Security Operation Center at Axel Springer.

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