Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Waldenburg
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you are the main contact for IT issues, analyzing errors, implementing solutions, and ensuring the installation and training of our users in the technical domain.
Your role in the team
- You are the key to solving all IT issues and ensure that technical challenges are addressed quickly and efficiently.
- Our tasks are diverse, and you are always at the forefront of technology.
- You are the central technical contact for national and international support inquiries - in person, by phone, and via the ticket system.
- You receive user inquiries, analyze errors, and develop solutions to optimally support our users.
- You take independent responsibility for small or large projects and thus actively contribute to continuous development.
- You are responsible for the installation, administration, and configuration of clients and conduct training sessions for users.
- You work closely with various departments to ensure smooth and efficient solutions.
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Our expectations of you
Education
- You have completed an IT apprenticeship, e.g., as an IT specialist for application development or system integration.
Qualifications
- You are not only tech-savvy but also communicative and reliable.
- You love solving technical challenges while supporting people.
- You work solution-oriented and bring a high level of service orientation that excites our users.
- You consider teamwork to be a given - and a sense of humor makes working with you even more enjoyable.
- You communicate confidently in German and well in English.
Experience
- You preferably have some initial professional experience in IT service or IT support, thereby highlighting your expertise.
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What we offer
- Permanent employment contract
- Flexible working hours
- Mobile working (usually 2 days per week)
- 30 days of vacation per year (for full-time employment, proportionally for reduced working days)
- Variable compensation
- Workation (up to 30 days per year, in selected countries)
- Sabbatical (after 3 years of employment)
- Modern work tools
- Onboarding day and individual onboarding program
- Regular fruit day at most locations
- Opportunity to participate in Fit with Würth Health Management (Wellpass, 7Mind & Lifesum)
- Health days with free consultation from medical professionals
- Offer of corporate sports groups at selected locations
- Running group among employees at selected locations
- Career programs and prospects
- Opportunities for professional development, e.g., at Würth Academy
- Support for external training courses
- Internal leadership development through the Würth Business Academy
- Flat hierarchies & a appreciative corporate culture
- Employee and Culture Events
- Employee discounts (employee shop, corporate benefits)
- Free hot and cold beverages at most locations
- Employee Referral Program
- Loyalty bonus, birth and marriage allowance, anniversary gifts
- Reimbursement of relocation expenses under certain conditions
- JobRad and JobTicket
- Offer of Würth Company Health Insurance Fund
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Food & Drink
Job Locations
This is your employer
Würth-Gruppe
The Würth Group with its over 400 companies is a globally operating business. The business areas of the Würth Group are subdivided into two parts: The companies belonging to the Würth Line and the so-called Allied Companies.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(1 Review)3.3
Career Growth
3.4Engineering
2.8Workingconditions
3.6Culture
3.7
IT Support Specialist
- Location
- Waldenburg
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
