Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Temporary
- Location
- Bonn
- Working Model
- Onsite
Job Summary
In this role, you will support and maintain telecommunications systems, execute technical rollouts, handle user requests in the ticketing system, and ensure compliance with IT security policies.
Your role in the team
- Maintenance of telecommunications technology systems, including technical qualification and documentation of all processes in the ticketing system.
- Administration, installation, configuration, maintenance, and expansion of hardware and software components, mainly for telephones.
- Handling of technical rollouts as well as receiving, processing, and tracking user requests and incident reports.
- Introduction, review, and approval of procurement processes for IT components.
- Implementation and monitoring of IT security policies.
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Our expectations of you
Education
- Successfully completed university studies in computer science or comparable qualifications.
Qualifications
- Precise and solution-oriented work approach as well as team skills.
- High level of service and customer orientation.
Experience
- Several years of professional experience in IT support as well as experience in handling network service techniques.
- Experience in user helpdesk.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT support technician
- Location
- Bonn
- Working Model
- Onsite
- Diversity
- Open for all genders
