Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 17 € Gross/Hour
- Location
- Darmstadt
- Working Model
- Onsite
Job Summary
In this role, you will handle customer inquiries via phone, email, and chat, manage helpdesk tickets, conduct inventories, and organize administrative tasks while also receiving and directing international guests to the appropriate contacts.
Job Technologies
Your role in the team
- Responding to inquiries via phone, email, or chat in English.
- Processing tickets in the helpdesk
- Conducting inventories
- Updating inventory lists
- Organizational or administrative activities
- Reception and assistance of (international) visitors and guests, including forwarding to the appropriate contacts.
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Our expectations of you
Education
- Completed vocational training, preferably in the commercial sector or office management.
Qualifications
- Very good German and very good English skills
- Routine in handling MS Office
- Professional demeanor as well as team spirit, loyalty, and discretion
- Technical expertise
- Good communication skills
- Motivation, flexibility, and resilience
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What we offer
- Varied tasks
- Attractive pay (from €17.00/hour)
- Individual advancement and further training opportunities
- Appreciation and a collegial team
- We support your children and grandchildren! Benefit from the attractive funding program of our KiWIS Foundation - for example, for tutoring, music education, and exciting leisure activities.
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Benefits
More net
Work-Life-Integration
Health, Fitness & Fun
Job Locations
This is your employer
WISAG Dienstleistungsholding GmbH
WISAG Dienstleistungsholding GmbH manages ground-based transport services for airports and airlines. With mostly our own employees, we are responsible for airport service, ground service, passage service, cargo service, and personnel services. WISAG Dienstleistungsholding GmbH is one of the leading providers in its industry.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Aviation, Space Travel
Helpdesk staff
- Salary
- from 17 € Gross/Hour
- Location
- Darmstadt
- Working Model
- Onsite
- Diversity
- Open for all genders
