Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Salary
- 42.500 to 48.000€ Gross/Year
- Location
- Berlin
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you maintain and develop web-based applications and database systems, support users in the CRM tool VipeCloud, and process PDF forms while closely collaborating with internal departments and external service providers.
Job Technologies
Your role in the team
- Support, maintenance, and further development of browser-based applications and simple database systems (MySQL, PHP/Laravel, HTML5/CSS, JavaScript, JSON).
- Basic administration of SQL databases: data maintenance, simple queries, ensuring data quality.
- Application support in the CRM/QM tool VipeCloud: data maintenance, simple configurations, user support.
- Processing and quality assurance of PDF forms with Adobe Acrobat Pro (DC).
- First point of contact for internal users with questions regarding the supported applications.
- Processing and tracking requests via our ticket system.
- Coordination and collaboration with external software providers and service providers.
- Development and maintenance of structured Excel workbooks (formulas, named ranges, data validation, conditional formatting, form controls).
- VBA programming in Excel for the development and maintenance of custom calculation and management functions.
- Creation and maintenance of Word and Excel forms, occasionally including Word/XML mapping as well as PDF forms with JavaScript.
- Formatting and maintaining documents according to corporate design guidelines (MS365).
- Ensuring document protection, user-friendliness, and version control.
- Compliance with IT infrastructure requirements, access permissions, as well as data protection and IT security standards.
- Close coordination with internal departments in the further development of managed applications and documents.
- Supporting document visualizations with MS Visio (desirable).
- Active participation in the identification and testing of AI-supported tools (e.g., Microsoft Copilot) to make internal workflows and document processes more efficient.
- Support in the implementation and onboarding of new digital solutions within the corporate network.
- Participation in the further development of our digital working environment - with own scope for design and in close coordination with the IT management.
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Our expectations of you
Qualifications
- Solid knowledge of MS Word and Excel (MS365) for professional document creation and formatting, including section names, data validation, conditional formatting, form controls, and document protection.
- Basic knowledge in handling SQL databases (MySQL): simple queries, data maintenance, data quality assurance.
- Knowledge of web technologies: PHP/Laravel, HTML5/CSS, JavaScript, JSON.
- Basic knowledge of Adobe Acrobat Pro (form creation, PDF with JavaScript).
- Careful, structured, and independent working style - even when handling multiple tasks simultaneously.
- Analytical thinking and solution-oriented approach.
- Strong service orientation and enjoyment in collaborating with various internal stakeholders.
- Ability to communicate technical matters clearly and on an equal footing to non-technical colleagues.
- Good understanding of data protection, IT security, and access rights.
- Teamwork skills and organizational ability.
- Openness to new technologies and willingness to actively integrate AI applications (e.g., internal AI Hub, Langdock) into daily work.
- Basic knowledge of SharePoint or Microsoft 365 Admin is an advantage.
- Knowledge of MS Visio for process and document visualizations is an advantage.
- Basic knowledge in handling VipeCloud or comparable CRM/QM platforms is an advantage.
Experience
- Experience in VBA programming (Excel) for complex, custom solutions.
- Familiarity with quality management systems (e.g., ISO 9001) and practical experience in documentation maintenance are advantageous.
- Experience with ticketing systems or IT support processes is an advantage.
- Experience in creating user manuals or training materials is an advantage.
- Experience working with external service providers (e.g., software vendors) is an advantage.
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What we offer
- Compensation that values qualification and experience: approximately €42,500-48,000 gross per year (full-time equivalent) (depending on qualification & experience).
- Permanent employment in a secure, growing corporate group.
- Flexible working: hybrid model with the possibility of working from home and flexible working hours.
- 29 vacation days for a 5-day week - plus days off on December 24th and December 31st.
- Family and health-supporting measures (e.g., corporate social counseling, 1 additional day of leave for parents).
- Monthly non-cash benefits and company pension scheme.
- Modern work tools - also for mobile working.
- Participation instead of mere compliance: You actively contribute to the development of the department.
- Collegial IT team with short decision paths, flat hierarchies, and genuine collaboration.
- Access to internal training programs within the corporate network.
- Meaningful context: Your work supports educational institutions and pedagogical professionals in Berlin and beyond.
- Lively workplace in the Kreuzberg district with good infrastructure.
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Benefits
More net
Topics that you deal with on the job
Job Locations
This is your employer
procedo by gps GmbH
As part of the bbw group, procedo by gps GmbH offers flexible personnel services and training programs to meet the demands of the labor market. The company is widely represented in Germany and Austria.
Description
- Company Type
- Recruiting Agency
- Working Model
- Hybrid, Onsite
- Industry
- Recruitment Agency
IT application support & digital processes
- Salary
- 42.500 to 48.000€ Gross/Year
- Location
- Berlin
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
