Job
In this role, you will analyze and resolve issues and enhancements in Unified Communications and networking. You will perform independent field service activities on-site at customer locations.
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Your role in the team
- Analysis and resolution of disruptions and enhancements in the field of Unified Communications and network for our customers.
- Service of UC and Data solutions at the customer's site primarily on-site. Independent field service activities.
- Close collaboration with internal teams and clients to ensure efficient problem-solving.
Our expectations of you
Education
- Completed training or studies in the field of IT, telecommunications, or a comparable qualification.
Qualifications
- Knowledge of structured building cabling and telecommunications technology.
- Analytical thinking and strong problem-solving skills.
- Independent and structured way of working as well as team skills.
- Very good German and good English skills, both written and spoken.
- Customer orientation and strong communication skills for direct contact with our clients.
- Coordination and execution of customer meetings to plan installation appointments.
- Class B driver's license.
Experience
- Experience in 1st Level Support for Unified Communications and/or Network.
Benefits
Work-Life-Integration
Health, fitness & fun
Topics you will work on
Job locations
About your employer
Damovo liefert technologiebasierende Lösungen, um Geschäftskunden weltweit auf dem Weg ihrer Digitalisierung zu begleiten. Das Damovo Portfolio umfasst Lösungen in den Bereichen Unified Communications & Collaboration, Enterprise Networks, Contact Center, Cloud Services und Global Services.
- Established Company
- Onsite, Hybrid
- Internet, IT, Telecommunication
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