Job
- Level
- Experienced
- Job Field
- IT, Network
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Dusseldorf
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will analyze and resolve issues and enhancements in Unified Communications and networking. You will perform independent field service activities on-site at customer locations.
Your role in the team
- Analysis and resolution of disruptions and enhancements in the field of Unified Communications and network for our customers.
- Service of UC and Data solutions at the customer's site primarily on-site. Independent field service activities.
- Close collaboration with internal teams and clients to ensure efficient problem-solving.
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Our expectations of you
Education
- Completed training or studies in the field of IT, telecommunications, or a comparable qualification.
Qualifications
- Knowledge of structured building cabling and telecommunications technology.
- Analytical thinking and strong problem-solving skills.
- Independent and structured way of working as well as team skills.
- Very good German and good English skills, both written and spoken.
- Customer orientation and strong communication skills for direct contact with our clients.
- Coordination and execution of customer meetings to plan installation appointments.
- Class B driver's license.
Experience
- Experience in 1st Level Support for Unified Communications and/or Network.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Topics that you deal with on the job
Job Locations
This is your employer
Damovo Deutschland GmbH & Co. KG
Damovo liefert technologiebasierende Lösungen, um Geschäftskunden weltweit auf dem Weg ihrer Digitalisierung zu begleiten. Das Damovo Portfolio umfasst Lösungen in den Bereichen Unified Communications & Collaboration, Enterprise Networks, Contact Center, Cloud Services und Global Services.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
System Engineer
- Location
- Dusseldorf
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
