Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Planegg
- Working Model
- Onsite
Job Summary
In this role, you will be the primary contact for IT users, addressing issues and inquiries while managing hardware and software installation and configuration in a shift schedule.
Job Technologies
Your role in the team
- You are the primary contact for orders, inquiries, disruptions, and issues of our IT users at the Planegg location as well as all other branches.
- You work via ticketing system, email, or telephone.
- In this role, you will handle technical and application-specific questions.
- The configuration and installation of software and hardware as well as repairs complete your range of responsibilities.
- For your deployment in a 3-shift system on a weekly rotation (early shift: Mon-Fri 05:30 - 14:00 / mid shift: Mon-Fri 09:00 - 17:00 + Saturday 08:30 - 14:00 as well as on-call duty on weekends / late shift: Mon-Fri 14:00 - 23:00), you will be compensated fairly.
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Our expectations of you
Education
- Ideally, you have a qualification in IT (e.g., IT specialist (m/f/d) for system development or a comparable qualification).
Qualifications
- You also possess very good knowledge of MS operating systems and standard software (current Windows client and server operating systems, collaboration tools, groupware, and MS Office).
- You enjoy customer contact, and a high level of service orientation as well as teamwork skills are a matter of course for you.
Experience
- You have practical professional experience in IT support or in a technical service environment.
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What we offer
- Attractive conditions with above-tariff pay, Christmas bonus, holiday pay, company pension scheme, discounted job ticket, corporate benefits, and other social benefits.
- Interesting tasks in a growing company with a cooperative-oriented corporate culture.
- Excellent prospects through a secure future-proof job, diverse training and development opportunities, and talent management.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Higher Take-Home Pay
Food & Drink
Topics You Will Work On
Job Locations
About Your Employer
Sanacorp Pharmahandel GmbH
With around 3,000 employees in 19 branches in Germany, we ensure that over 8,000 pharmacies throughout Germany are supplied with medicines and healthcare products. And we do this around the clock, safely and reliably.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Trade, Pharmaceutical Sector, Chemical Industry, Biotech
Employer reviews
by devworkplaces.com
Total
(1 Review)2.8
Engineering
2.5Culture
3.6Career Growth
2.3Workingconditions
3.0
Technology Support Operations - Shift Work
- Location
- Planegg
- Working Model
- Onsite
- Diversity
- Open for all genders
