Job
- Level
- Experienced
- Location
- Dresden
- Working Model
- Hybrid, Onsite
- Job Field
- IT, Network, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.750 € gross/month
Job Summary
In this role, you will be responsible for 2nd and 3rd level support for Windows workstations, as well as managing Microsoft Azure environments, firewalls, and endpoint management with Intune.
Job Technologies
Your role in the team
- 2nd- and 3rd-level support for Windows workstations as well as analysis and resolution of complex issues.
- Operation, administration, and further development of cluster environments with Microsoft Azure Local (formerly Azure Stack HCI).
- Operation and further development of firewall environments.
- Endpoint and device management with Microsoft Intune, including rollout, configuration, compliance, and lifecycle management.
- Installation, configuration, and maintenance of Windows 11 and Windows Server.
- User, group, role, and device management in Microsoft Entra ID and Active Directory.
- Implementation and maintenance of security, compliance, and configuration policies as well as patch and update management.
- Software distribution, standardization, and automation of recurring tasks, including with PowerShell.
- Structured processing, prioritization, and documentation of tickets, disruptions, changes, and service requests.
- Participation in Modern Workplace, Cloud, and Infrastructure projects as well as independent management of defined work packages.
- Direct customer contact via phone, Teams, email, and in person, including regular on-site appointments and customer visits.
- Creation and maintenance of comprehensible operational, process, system, and customer documentation.
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Our expectations of you
Education
- Completed IT training, such as a Fachinformatiker:in for System Integration, or a comparable qualification with substantial practical experience.
Qualifications
- Very good practical knowledge of Windows 11, Windows Server, Microsoft 365, Microsoft Entra ID, and Active Directory.
- Solid knowledge of network technologies and structured troubleshooting.
- German at native or near-native (C2) level in speaking and writing, especially for consulting and documentation.
- Willingness to regularly visit clients in the regional area.
- Practical experience with OPNsense, firewall rule sets, VPN connections, and network diagnostics.
- Basic understanding of IT service management, security, and compliance.
- Good PowerShell skills for automation and standardization.
- English skills at B1 level for technical documentation and manufacturer communication.
- Class B driver's license.
Experience
- At least 2 years of relevant professional experience in system administration, IT support, or a comparable customer environment.
- Practical experience with Microsoft Intune as well as client, user, and device configuration.
- Experience in 2nd and 3rd level support as well as professional handling of tickets and priorities.
- Experience with Microsoft Azure Local or Azure Stack HCI and virtualized infrastructure environments.
- Experience in Modern Workplace, Cloud Migration, or Infrastructure Projects.
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What we offer
- 750 EUR gross fixed salary per month for 35 hours per week (scaling to 40 hours possible).
- 1 to 2 days of home office per week, coordinated with client and project deadlines.
- Flexible training and development opportunities related to your area of responsibility.
- Attractive salary components for a higher net income, such as internet allowance, recreation subsidy, childcare subsidy, company bike, and optionally a company car.
- Genuine team culture with a small team, shared events, and personal exchange.
- A appreciative environment, short decision-making paths, and direct access to the right contacts.
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Benefits
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
Trans4mation IT GmbH
As an IT service provider and partner, Trans4mation has been delivering thoughtful IT infrastructure, efficient IT management and agile IT development since 2001.
Description
- Company Size
- 1-49 Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT System Administrator - Microsoft Technologies
- Salary
- from 3.750 € gross/monthEstimated net salary based on the gross salary in the job ad using tax class I.from 2.470 € net/month · Tax class I
- Location
- Dresden
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
