Job
- Level
- Experienced
- Location
- Karlsruhe, Aachen, Bonn
- Working Model
- Hybrid, Onsite
- Job Field
- IT
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Technologies
Your role in the team
- You accept diverse and complex customer inquiries and fault reports via telephone, email or Jira and are responsible for processing them through to resolution.
- To solve the problems, you analyze log files or CheckMK reports.
- In close communication with customers, you clarify the situation and, if necessary, involve other colleagues.
- You always have the chance to expand your knowledge and bring your own experiences into problem solving.
- You like to be in contact with customers to keep them up to date.
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Our expectations of you
Education
- Training as an IT specialist (all genders) for system integration (or comparable training in the IT sector)
Qualifications
- Good knowledge of Linux required
- Confident handling of the administration of server services
- Interest and possibly basic knowledge in the area of IT security
- Analytical and structured approach, solution-oriented approach and strong communication skills
- Very good knowledge of spoken and written German and basic knowledge of English
- An existing security clearance (up to level 2) or the willingness to undergo one
Experience
- Experience in the field of telecommunications technology is required, ideally also in the context of telephone systems such as Asterisk and radio technology
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Benefits
Food & Drink
Health, Fitness & Fun
- 👨🏻🎓Mentor Program
- 🚲Bicycle Parking Space
- 👩⚕️Company Doctor
- 🎳Team Events
- 🧘♀️Massage, Yoga, etc.
- 🏋🏿♂️Fitness Offers
- 🙂Health Care Benefits
- 🚲Jobbike
Work-Life-Integration
- 🕺No Dresscode
- 🅿️Employee Parking Space
- 🏠Home Office
- ⏰Flexible Working Hours
- ⏸Educational Leave/Sabbatical
- 🚌Excellent Traffic Connections
- 🏖️Workation
Higher Take-Home Pay
Job Locations
About Your Employer
FREQUENTIS
Wien, Cluj-Napoca, Olten, Bratlislava, Wien, Karlsruhe, Bonn, Aachen
Frequentis AG, an Austrian company based in Vienna, is an international provider of communication and information systems for control centers with safety-critical tasks. Frequentis develops and distributes such "Control Center Solutions" in the segments Air Traffic Management (civilian and military air traffic control, air defense) and Public Safety & Transport (police, fire brigade, rescue services, shipping , railway).
Description
- Company Size
- 250+ Employees
- Founding Year
- 1947
- Language
- German, English
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication, Aviation, Space Travel, Other Sectors
Employer reviews
by devworkplaces.com
Total
(4 Reviews)4.4
Culture
4.5Engineering
4.1Workingconditions
4.5Career Growth
4.4
Services Engineer
- Location
- Karlsruhe, Aachen, Bonn
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
