Job
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Job technologies
Your role in the team
- You accept diverse and complex customer inquiries and fault reports via telephone, email or Jira and are responsible for processing them through to resolution.
- To solve the problems, you analyze log files or CheckMK reports.
- In close communication with customers, you clarify the situation and, if necessary, involve other colleagues.
- You always have the chance to expand your knowledge and bring your own experiences into problem solving.
- You like to be in contact with customers to keep them up to date.
Our expectations of you
Education
- Training as an IT specialist (all genders) for system integration (or comparable training in the IT sector)
Qualifications
- Good knowledge of Linux required
- Confident handling of the administration of server services
- Interest and possibly basic knowledge in the area of IT security
- Analytical and structured approach, solution-oriented approach and strong communication skills
- Very good knowledge of spoken and written German and basic knowledge of English
- An existing security clearance (up to level 2) or the willingness to undergo one
Experience
- Experience in the field of telecommunications technology is required, ideally also in the context of telephone systems such as Asterisk and radio technology
Benefits
Higher take-home pay
Job locations
About your employer
Wien, Cluj-Napoca, Olten, Bratlislava, Karlsruhe, Bonn, Aachen
Frequentis AG, an Austrian company based in Vienna, is an international provider of communication and information systems for control centers with safety-critical tasks. Frequentis develops and distributes such "Control Center Solutions" in the segments Air Traffic Management (civilian and military air traffic control, air defense) and Public Safety & Transport (police, fire brigade, rescue services, shipping , railway).
- 250+ Employees
- 1947
- German, English
- Established Company
- Onsite, Hybrid, Full Remote
- Internet, IT, Telecommunication · Aviation, Space Travel · Other Sectors
Employer reviews
- Engineering
- 4.1
- Working conditions
- 4.6
- Career growth
- 4.4
- Team culture
- 4.6
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