Logo FERCHAU Engineering GmbH

Junior IT Specialist 1st and 2nd Level Support Automotive

Job

  • Level
    Junior
  • Job Field
    IT, Support
  • Employment Type
    Part Time/Full Time
  • Contract Type
    Permanent employment
  • Location
    Karlsruhe
  • Working Model
    Onsite
  • Job Technologies

    Your role in the team

    • Acceptance, analysis and resolution of IT disruptions in 1st and 2nd level support
    • Supporting users with technical problems and queries on-site and remotely
    • Installation, configuration and maintenance of hardware and software components
    • Documentation and tracking of faults and solutions in the ticket system
    • Support with IT projects and the introduction of new systems and technologies
    • Training and consulting of users in IT-related topics
    • Close collaboration with other IT departments to ensure smooth operations

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    Our expectations of you

    Education

    • Completed training as an IT specialist for system integration or a comparable qualification

    Qualifications

    • Good knowledge of Windows operating systems, network administration and hardware configuration
    • High service orientation and problem-solving ability
    • Strong team and communication skills
    • initiative and a structured way of working
    • Fluent German and good written and spoken English

    Experience

    • Initial experience in IT support, ideally in the automotive sector

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    Benefits

    More net

    Health, Fitness & Fun

    Work-Life-Integration

    Job Locations

    • Location Karlsruhe

      Baden-Württemberg

      Germany

    This is your employer

    FERCHAU Engineering GmbH

    FERCHAU Engineering GmbH

    Description

  • Company Size
    250+ Employees
  • Company Type
    Recruiting Agency
  • Working Model
    Full Remote, Hybrid, Onsite
  • Industry
    Recruitment Agency
  • Logo FERCHAU Engineering GmbH

    Junior IT Specialist 1st and 2nd Level Support Automotive

    Location
    Karlsruhe
    Working Model
    Onsite
    Diversity
    Open for all genders

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