Job
- Level
- Junior
- Job Field
- IT, Support
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Location
- Karlsruhe
- Working Model
- Onsite
Job Technologies
Your role in the team
- Acceptance, analysis and resolution of IT disruptions in 1st and 2nd level support
- Supporting users with technical problems and queries on-site and remotely
- Installation, configuration and maintenance of hardware and software components
- Documentation and tracking of faults and solutions in the ticket system
- Support with IT projects and the introduction of new systems and technologies
- Training and consulting of users in IT-related topics
- Close collaboration with other IT departments to ensure smooth operations
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Our expectations of you
Education
- Completed training as an IT specialist for system integration or a comparable qualification
Qualifications
- Good knowledge of Windows operating systems, network administration and hardware configuration
- High service orientation and problem-solving ability
- Strong team and communication skills
- initiative and a structured way of working
- Fluent German and good written and spoken English
Experience
- Initial experience in IT support, ideally in the automotive sector
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Benefits
More net
Health, Fitness & Fun
Work-Life-Integration
Job Locations
This is your employer
FERCHAU Engineering GmbH
Description
- Company Size
- 250+ Employees
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency