Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Ratingen
- Working Model
- Onsite
Job Technologies
Your role in the team
- Providing technical support for software applications and systems.
- Analyzing and resolving problems in software applications and systems.
- Support in the configuration, installation and maintenance of software solutions.
- Communicate with customers and end users to understand technical issues and provide solutions.
- Documentation of support requests and developed solutions.
- Collaborate with developers and other team members to resolve software issues and suggest improvements.
- Training customers and end users in the use of software solutions.
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Our expectations of you
Education
- Completed vocational training as an IT specialist for system integration or comparable qualification.
Qualifications
- Solid knowledge of operating systems such as Windows, Linux, etc.
- Familiarity with software applications and systems, including their configuration and installation.
- Strong problem-solving skills and analytical thinking.
- Strong communication and customer-orientation skills.
- Teamwork skills and the ability to work in a dynamic environment.
- Willingness to continuously train and develop.
Experience
- Experience in technical support, ideally in software support.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency