Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Wuppertal
- Working Model
- Onsite
Job Summary
In this role, you will support customers with technical service and support, install IT systems, handle network infrastructure, and engage in pre-sales activities including presentations and training.
Your role in the team
- Provision of technical support and service for customers on-site and remotely.
- Installation, configuration, and maintenance of IT hardware, software, and networks.
- Diagnosis and resolution of technical issues and disruptions.
- Support of the sales team in technical consulting and presentation of IT solutions.
- Participation in the creation of technical proposals and solution concepts.
- Conducting product demonstrations and training sessions for customers.
- Maintenance and management of IT documentation and service reports.
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Our expectations of you
Education
- Completed training in the IT field, e.g., as an IT specialist (m/f/d) System Integration, or a comparable qualification.
Qualifications
- Good command of English.
- Solid knowledge of IT infrastructures, network technologies, and various operating systems.
- Service-oriented mindset, strong communication skills, and customer focus.
- Ability to solve problems and work independently.
- Teamwork skills and willingness to travel occasionally.
Experience
- Professional experience in IT service and technical support, ideally with pre-sales activities.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT service technician with pre-sales knowledge
- Location
- Wuppertal
- Working Model
- Onsite
- Diversity
- Open for all genders
