Job
- Level
- Experienced
- Location
- Tübingen, Munich
- Working Model
- Hybrid, Onsite
- Job Field
- IT, Project, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you will oversee the entire service lifecycle of workplace and endpoint services, develop strategies, define governance models, and collaborate closely with various IT and business teams.
Job Technologies
Your role in the team
- Own the complete service lifecycle of workplace and endpoint services from strategy through retirement.
- Play a key role in the IT carve-out by building the future workplace platform in a provider-driven environment, defining governance models, and collaborating across IT, security, IAM, infrastructure, and business teams.
- Own and continuously evolve the workplace and endpoint services strategy, roadmap, and lifecycle.
- Define the future vision for the digital workplace and align it with business needs.
- Act as a trusted advisor to business stakeholders on modern workplace solutions and technologies.
- Ensure high service quality, user satisfaction, and achievement of workplace KPIs and SLAs.
- Establish and govern workplace standards, including Windows baselines, device compliance, and hardware standards.
- Leads endpoint security governance, application control standards, and Intune policy oversight.
- Govern software deployment, client configuration, printer, and multimedia standards across the organization.
- Manage workplace service providers, ensuring performance, quality, and cost-effective operations.
- Führen Sie Servicebewertungen, SLA-Management, Eskalationen und kontinuierliche Verbesserungsinitiativen für Anbieter durch.
- Champion user experience improvements through feedback analysis, standardization, and self-service capabilities.
- Support global workplace transformation, technology rollouts, and international workplace standardization.
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Our expectations of you
Education
- Degree in Computer Science, Business Informatics, or a related field, or equivalent professional experience.
Qualifications
- Track record as a Service Owner, Product Owner, or Platform Owner with end-to-end service accountability.
- Starke Expertise in Microsoft Intune, Endpoint-Management, Windows-Client-Management, Geräte-Compliance und Softwarebereitstellung.
- Solid understanding of workplace governance, service management, and operational best practices.
- Strong knowledge of SLA, KPI, and governance frameworks, ensuring high-quality service delivery.
- Entrepreneurial mindset with a proactive, structured, and analytical approach to problem-solving.
- Excellent communication and stakeholder management skills, with the ability to influence at all organizational levels.
Experience
- Proven experience in Workplace, Endpoint Management, or Modern Workplace environments.
- Experience managing external managed service providers and driving service performance improvements.
- Experience supporting transformation initiatives such as IT carve-outs, international rollouts, outsourcing, service integration, or organizational change programs; Microsoft certifications are an advantage.
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What we offer
- Einzigartige Gelegenheit, eine neue internationale IT-Organisation von Grund auf zu gestalten und aufzubauen.
- High level of ownership, autonomy, and direct influence on a strategically important business area.
- Collaboration with international stakeholders, business functions, and technology partners in a modern cloud-first environment.
- Attractive compensation, professional development opportunities, flexible working models, and a culture with flat hierarchies and fast decision-making.
- Flexible working hours, mobile working and modern workplace equipment, plus 30 days of vacation.
- Discounted online shopping through our Corporate Benefits Portal.
- Subsidy for the Germany Ticket, and e-charging stations in the free company parking.
- Last but not least: you are driving forward the energy transition as part of a great team and ensuring that our future becomes a little greener.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Higher Take-Home Pay
Topics You Will Work On
Job Locations
About Your Employer
Baywa AG
As a global player, BayWa develops leading projects and solutions to address the fundamental needs of humanity for food, energy, and shelter. It is a world-renowned company with core segments in agriculture, energy, and building materials, as well as the development segment of Innovation & Digitalization.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Trade
Employer reviews
by devworkplaces.com
Total
(1 Review)3.1
Career Growth
2.5Engineering
2.8Workingconditions
3.6Culture
3.5