Job
In this role, you assist users in the 2nd Level IT Support with Client workplace issues, conduct rollouts, manage users in Active Directory, and provide support for hardware and software installations.
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Job technologies
Your role in the team
- You assist users with all IT-related questions regarding the client workstation in 2nd level support via phone, remote, or directly on-site.
- You independently carry out rollouts.
- Processing tickets within the scope of 2nd level support.
- User management in Active Directory.
- Support in system administration if necessary.
- Delivery, exchange, and installation of hardware and software.
Our expectations of you
Education
- Successfully completed training in the IT field, e.g., as an IT specialist for system integration or comparable.
Qualifications
- Independent, structured, and self-responsible working style.
- Customer-oriented mindset and working approach.
- Excellent hardware and software skills.
- Solution-oriented and analytical approach to troubleshooting.
- Good English skills are an advantage.
Experience
- Very good knowledge of Microsoft client operating systems as well as initial practical experience with Windows Server 2008 or 2012.
Benefits
Work-Life-Integration
Higher take-home pay
Job locations
About your employer
Aitiva GmbH focuses on recruiting IT professionals and actively supports them in their career development. The company offers comprehensive services in the IT sector.
- Established Company
- Hybrid, Onsite
- Recruitment Agency
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