Job
In this role, you conduct user interviews, usability tests, and create intuitive interfaces for internal tools, while developing AI-driven workflows to enhance efficiency and improve user experiences.
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Your role in the team
- Instead of guessing how workflows operate from behind a desk, you speak directly with the people who use our tools every day. Through interviews, workplace observations, and usability tests, you find out how our departments work and how their needs can be reconciled with internal processes and data protection and information security requirements.
- You also make a visual impact, designing interfaces that remain clear and easy to navigate despite containing a wealth of information—from data-heavy tables and forms to dashboards.
- From wireframes and clickable prototypes to the final design, you turn complex requirements into solutions that no one needs to consult a manual to use.
- You think beyond individual applications: you analyze processes across system and departmental boundaries and ensure a consistent user experience across our entire tool landscape.
- AI is part of your toolkit: With Claude Code, Figma Make & more, you prototype ideas, delegate research and routine tasks to agents, and develop new AI-powered workflows with the team. You don’t need to know how to code—but you shouldn’t be intimidated by it, either.
- Together with Engineering, Product Management, and the business teams, you first get to the bottom of the problem before falling in love with a solution. You also bring your UX perspective to prioritization and strategy.
- Enjoy the freedom to work 100% remotely or use our co-working spaces in Erfurt, Leipzig, Berlin, and Hamburg.
- Part-time work is also possible. Ideally, you’ll support us for at least 32 hours per week.
Our expectations of you
Education
- A degree or equivalent qualification in UX, communication design, human-computer interaction, or a related field provides the foundation for your expertise.
Qualifications
- You have been working in UX for at least 7 years—ideally with complex business applications, internal tools, or enterprise software.
- You are as familiar with scientifically grounded UX principles as you are with designing and evolving component-based design systems.
- Using methods from service design and process analysis, such as service blueprints or journey maps, you make processes visible and improve them holistically.
- AI has long been more than just a chat window for you: For at least a year, you’ve been developing your own workflows for prototyping, research, or recurring tasks.
- Even when many stakeholders have a say, priorities shift, or not all the information is on the table yet, you keep track of the big picture, make decisions, and provide guidance to those around you.
- Strong communication skills, analytical thinking, and a structured approach to work round out your profile.
- To get off to a strong start with us, you have fluent German skills at a minimum C1 level.
Experience
- You have several years of experience in UX research and product discovery, and know how to turn them into valuable insights that inform concrete decisions.
What we offer
- We are an open and ambitious team of over 750 employees who are truly customer-focused while also having fun.
- Even after more than 10 years, we still have a startup atmosphere, offering not only the legendary fruit basket but also a range of perks such as a tax-free shopping card, company bike leasing, and wellness classes (e.g. yoga, back exercises, and mental health sessions)—both online and in the office.
- Depending on the area of work (which covers at least 75% of all departments), we offer all our colleagues flexible working hours and the option to work from home.
- We see ourselves as a close-knit team with a collaborative rather than competitive atmosphere.
- Outside of work, we organize events such as beach volleyball in the summer, barbecues, cooking evenings, or paddling trips.
Benefits
Health, fitness & fun
Work-Life-Integration
Food & drink
Topics you will work on
Job locations
About your employer
zollsoft GmbH is an innovative software company specializing in complex Mac, iOS and web solutions in the medical sector and for companies.
- Established Company
- Onsite, Hybrid, Full Remote
- Internet, IT, Telecommunication
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