Job
In this role, you will manage Microsoft 365 environments, ensure email and file services, configure permissions and sharing settings, and optimize user access while resolving IT inquiries directly on-site.
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Job technologies
Your role in the team
- Our IT environment combines on-premises server infrastructure with Microsoft 365. We’re looking for an additional team member to join our internal IT team on site.
- Microsoft 365 is at the heart of your work. You ensure that email, collaboration, and file storage work reliably, securely, and in a well-structured way for our employees—from Exchange Online and Outlook to SharePoint and OneDrive, as well as Teams.
- As our environment is hybrid, you are also familiar with on-premises Active Directory and Windows Server.
- As the on-site point of contact, you work closely with our colleagues.
- You manage mailboxes, shared mailboxes, distribution lists, and mail flow rules, and resolve Outlook issues directly for end users.
- You build and maintain filing structures, manage permissions and approvals, and implement retention policies.
- You manage teams and channels, policies, as well as guest and external access.
- You manage users and groups via Entra Connect or Cloud Sync and provide support with MFA and Conditional Access.
- You maintain configuration and compliance profiles and deploy software using Microsoft Intune.
- You manage our Windows servers and Active Directory (DNS, DHCP, GPOs) as the foundation of our hybrid environment.
- You are the point of contact for our employees on IT-related matters and resolve issues directly at their workplace, including at our other Berlin locations.
- You simplify recurring tasks with PowerShell and keep the technical documentation up to date.
Our expectations of you
Education
- Completed vocational training as an IT specialist in system integration, a degree in IT, or a comparable background with relevant practical experience.
Qualifications
- Basic understanding of Entra ID and Entra Connect.
- Fundamentals of PowerShell, networking, and virtualization.
- Good command of German (at least C1 level); English proficiency for reading technical documentation.
- Willingness to work on-site and regularly at our Berlin locations.
Experience
- Professional experience (approximately 2 years or more) administering Microsoft 365 environments.
- Hands-on experience with Exchange Online, SharePoint, OneDrive, and Teams. You have configured permissions, sharing, and policies—not just created user accounts.
- Practical experience with Windows Server and Active Directory (DNS, DHCP, GPOs).
- Initial experience with Microsoft Intune or a comparable endpoint management solution.
- Enjoy explaining technology in an easy-to-understand way, including to colleagues with little IT experience.
What we offer
- Fixed-term employment contract with the option of becoming permanent, as well as an attractive salary based on the German public sector pay scale (TV-L) of €49,770–€58,782 gross per year for full-time employment (38.5 hours per week), depending on professional experience and qualifications.
- Attractive vacation policy, starting with 30 days of annual leave per year.
- Room to shape things: You’ll build core device management, identity structures, and data organization instead of managing an established operation.
- Professional development: Individual training and certifications, particularly in the Microsoft cloud environment.
- Flexibility: Flexible working hours and partial remote work—realistically achievable thanks to centralized administration.
- Equipment: Modern hardware and tools – you work with what you need.
- Team and culture: A collaborative environment with short decision-making processes and a flat hierarchy.
- Purpose: Your work supports an organization whose mission goes beyond commercial objectives.
Benefits
Work-Life-Integration
Health, fitness & fun
Topics you will work on
Job locations
About your employer
As a non-profit organization, the Kreisverband der Arbeiterwohlfahrt München-Stadt e.V. (AWO München-Stadt) represents societal and political interests through 17 local chapters. It is represented by a democratically elected Kreisvorstand, and has a presence throughout the city of Munich.
- Established Company
- Onsite, Hybrid
- NGO, NPO, Associations · Healthcare, Social Sector
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