Job
- Level
- Lead
- Job Field
- IT, Network, Project
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Duisburg
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you lead a team, optimize IT processes, and oversee the operation of decentralized infrastructures. Additionally, you manage digitalization projects and advise clients in the IT field.
Job Technologies
Your role in the team
- Technical and disciplinary leadership as well as the development of a team, including the promotion, motivation, and growth of employees.
- Control, optimization, and further development of workflows as well as cross-team processes to ensure efficient operations.
- Responsibility for the design, operation, and further development of decentralized IT infrastructures (networks, servers, storage, and clients).
- Ensuring smooth IT operations, including support, adherence to Service Levels (SLAs), and professional escalation management.
- Management and coordination of IT and digitization projects, including construction management as well as technical implementation of infrastructure measures.
- Technical consulting for internal and external clients as well as managing service providers and landline providers.
- Further development of the product and service portfolio as well as ensuring modern, cost-effective, and customer-oriented IT solutions.
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Our expectations of you
Education
- Completed university degree (Bachelor) with an IT-related focus or a comparable IT qualification with relevant further training (e.g., state-certified technician or Bachelor Professional in Technology).
Qualifications
- Strong communication skills, organizational talent, and assertiveness, as well as the ability to motivate employees, resolve conflicts, and successfully implement change.
- Very good knowledge of German, good knowledge of English, and proficient use of Microsoft Office applications.
Experience
- Several years of professional experience in IT, ideally with a focus on IT building infrastructure, decentralized IT infrastructures, as well as planning, deployment, and operation of networks, servers, storage, and client systems.
- Initial leadership experience as well as experience in managing project teams and coordinating internal and external service providers.
- Solid knowledge in service and project management as well as experience in process optimization and digitalization projects.
- Strong customer and service orientation as well as experience in technical consulting and the operation of modern IT environments, especially in the Microsoft 365 environment.
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What we offer
- Attractive remuneration according to collective agreement (TV-V) up to pay grade 12.
- 39-hour workweek, 30 days of vacation, 13th month salary.
- Flexible working hours and up to 40% remote work.
- Retirement plan, supplementary health insurance, fitness and health programs.
- Development opportunities in a secure, forward-looking company.
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Topics that you deal with on the job
Job Locations
This is your employer
DVV GmbH Duisburger Versorgungs- und Verkehrsgesellschaft mbH
The Duisburg Supply and Transport Company mbH (DVV) is an established municipal service company based in Duisburg, operating since 1971. With around 30 subsidiaries, DVV provides comprehensive services in energy supply and public transport.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Power Sector, Economy