Job
In this role, you analyze and solve customer issues with our semiconductor metrology equipment, design experiments and training sessions, and collaborate closely with international teams on feature definitions and technical support.
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Your role in the team
- In this role, you will play a key part in advancing business priorities by delivering high-impact work across your area of expertise.
- Understand customer problem and derive solutions based on KLA product portfolio and definition of roadmap.
- Define and set up experiments with customers and evaluate data to identify and solve customer problems.
- Answer expert level questions and requests from users of our semiconductor metrology equipment.
- Proactively ensure fast time-to-solution for customer questions and requests.
- Work with customers and field teams from Asia, Europe, and America to understand new feature requests and translate them into clear requirements for our internal development team.
- Reisen Sie nach Asien, Europa und Amerika, um Kunden und Field Application Engineers im Umgang mit unserem Produkt zu schulen.
- Perform end-product acceptance tests and software quality tests prior to shipment of a new product or new software.
Our expectations of you
Education
- Master's degree in Science, Technology, Engineering and Math related subject.
Qualifications
- Business fluent in English. German of advantage.
- Excellent verbal & written communication and presentation skills.
- Structured and systematic problem solver that can solve issues in a team environment.
- Ausdauer, Antrieb und Gewissenhaftigkeit, um wichtige Probleme zu lösen.
- Demonstrierte Kompetenz im Umgang mit MATLAB, Python oder anderer Statistiksoftware zur Durchführung statistischer Analysen, wie z.B. ANOVA.
- Starkes mathematisches Wissen in Statistik.
- Open-minded team player.
- Domestic and international travel, including to the United States, will be required as part of this role up to 60% to assist customers onsite.
Experience
- Prior experience in the semiconductor industry is a plus but not necessary.
Benefits
Work-Life-Integration
Health, fitness & fun
Higher take-home pay
Topics you will work on
Job locations
About your employer
KLA Corporation is one of the world's leading companies in the development, manufacture and marketing of control and improvement methods for semiconductor production processes.
- Established Company
- Onsite, Hybrid
- Industry, Production
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