Job
- Level
- Senior
- Job Field
- IT, Network
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Hamburg, Wilnsdorf, Münster (Hessen), Böblingen, Bocholt, Schweinfurt, Hanover
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will manage and monitor Fortinet environments for our managed service clients, optimize firewall configurations, resolve incidents, and advise clients on change requests.
Job Technologies
Your role in the team
- You are responsible for the operation, administration, and monitoring of the Fortinet environments of our managed service clients - from physical FortiGate systems to cloud-based deployments.
- In 2nd-level support, you analyze and resolve disruptions, handle incidents and service requests, and undertake advanced technical tasks.
- Your responsibilities include configuring and maintaining firewall policies, VPNs (IPsec/SSL), routing, as well as SD-WAN environments.
- In close collaboration with our clients, you act as a technical contact person, coordinate change requests, and implement changes securely and transparently.
- You manage FortiClient, FortiMail, as well as FortiSwitch and FortiAP components, ensuring their stable operation in a managed service environment.
- The onboarding of new customers and systems, including documentation, as well as the further development of our MSP products with FortiManager- and FortiAnalyzer-based reporting, are also part of your responsibilities.
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Our expectations of you
Qualifications
- You confidently bring solid knowledge of network and security fundamentals such as routing, VPN, firewalling, NAT, and TCP/IP into daily operations.
- Hands-on experience with FortiManager, FortiAnalyzer, and EMS is a given for you.
- Ideally, you have already worked in an MSP or service provider environment and managed multiple customer environments simultaneously.
- A strong service and customer orientation, as well as confident and assertive communication, distinguish you; certification at NSE 7 level or an equivalent FCSS is desirable, alternatively you bring NSE 4/5 and a willingness for professional development.
- Excellent written and spoken German skills complete your profile.
Experience
- You have several years of experience in the administration and operation of Fortinet solutions, particularly FortiGate, in physical and cloud environments.
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What we offer
- Depending on the job, we offer you a lot of benefits.
- Feel free to ask directly in the interview about the regulation for your role.
- Flat hierarchies and a pronounced "you" culture
- Flexible working hours with 30 days of vacation
- Company pension scheme
- Employee discounts at many shops
- Coffee, tea, water, and fresh fruit for free
- Referral Bonus
- Bike Leasing
- Special leave for various occasions
- Mobile work abroad in the EU
- Further training in our enthus Academy
- Regular company and team events
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Benefits
Work-Life-Integration
Food & Drink
Health, Fitness & Fun
Topics You Will Work On
Job Locations
About Your Employer
enthus GmbH
enthus GmbH, established in 1990, is a reputable company in the IT services sector, providing innovative solutions and managed services to clients in the DACH region.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Senior Network Engineer - Fortinet / Managed Services
- Location
- Hamburg, Wilnsdorf, Münster (Hessen), Böblingen, Bocholt, Schweinfurt, Hanover
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
