Job
- Level
- Experienced
- Job Field
- Project
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Kassel
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you independently manage complex Customer Experience projects using SugarAI, create project plans, monitor budgets and resources, and coordinate collaboration with internal and external teams.
Your role in the team
- Independent management and implementation of complex projects related to SugarAI and Customer Experience.
- Close collaboration with clients and internal teams to define and achieve project goals.
- Creation of project plans, schedules, and status reports.
- Monitoring and ensuring compliance with schedules, resources, and budgets.
- Participation in and further development of internal processes.
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Our expectations of you
Qualifications
- Service-oriented mindset and genuine passion for customers.
- Strong communication and organizational skills.
- Results orientation, hands-on mentality, initiative, and the ability to successfully manage complex projects.
- Fluent in German and English.
Experience
- Experience in project management, ideally in the areas of CRM, Customer Experience, and/or Marketing Automation.
- Experience working with SugarAI or other CRM systems is an advantage.
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What we offer
- Flexible working hours and home office options.
- An open, appreciative work environment.
- Development opportunities and personalized training programs.
- Participation in exciting and diverse projects.
- Flat hierarchies and the opportunity to contribute your own ideas.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
OPEN Digitalgruppe GmbH
OPEN Digitalgruppe GmbH is an established digital agency based in Cologne with additional offices in Berlin and Kassel. It focuses on e-commerce, CRM, and software development to provide innovative digital solutions.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Project Manager CRM
- Location
- Kassel
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
