Job
- Level
- Experienced
- Job Field
- IT, Network, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 46.000 to 60.000€ Gross/Year
- Location
- Idar-Oberstein
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will handle complex IT incidents and service requests, perform error diagnostics, and manage both Microsoft servers and virtualization environments while collaborating closely with the team.
Job Technologies
Your role in the team
- Receipt, analysis, and processing of complex disturbances and service requests from 1st level support.
- Fault diagnosis and sustainable problem solving in server, network, and client environments.
- Remote and on-site support for our clients.
- Installation, configuration, and administration of Microsoft server and client systems.
- Support and further development of virtualization environments (e.g., Hyper-V, VMware).
- Participation in projects in the field of IT security, network, and system integration.
- Creation of documentation and knowledge articles for internal use.
- Close collaboration with 1st level support, project team, and external service providers.
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Our expectations of you
Qualifications
- Excellent knowledge of Windows Server and Client operating systems as well as network and virtualization technologies.
- Knowledge in IT security and common security concepts.
- Analytical thinking, structured working style, team spirit, and service orientation.
- Good German language skills, both spoken and written.
- Driver's license Class B.
Experience
- Several years of professional experience in IT support or system administration.
- Experience with Microsoft 365, Intune/Entra ID, Autopilot.
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Topics that you deal with on the job
Job Locations
This is your employer
GSL Groß GmbH
GSL Groß GmbH is an established IT service provider based in Idar-Oberstein, focusing on the individual IT needs of small and medium-sized enterprises as well as medical facilities. With a dedicated team of about twelve employees, the company offers tailored IT solutions and comprehensive services.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT system administrator / IT system technician 2nd level support
- Salary
- 46.000 to 60.000€ Gross/Year
- Location
- Idar-Oberstein
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
