Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Ulm
- Working Model
- Onsite
Job Summary
In this role, you will provide first and second-level support, analyze and resolve IT issues remotely, configure hardware, and manage user accounts in Active Directory and MDM systems.
Job Technologies
Your role in the team
- First- and Second-Level Support
- Receipt, analysis, prioritization, and classification of incoming incidents in the hardware and software domain.
- Immediate problem resolution during the first contact through remote support
- Procurement, setup, and configuration of IT equipment
- Management of iOS devices with an MDM solution
- User Management (Active Directory and SAP)
- Maintenance and documentation of the knowledge database
- Ensuring IT operational security through infrastructure monitoring and data backup
- Support with ongoing projects in the field of intralogistics as well as in the network sector
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Our expectations of you
Education
- Successfully completed training in the IT field or experience in the aforementioned area of activity.
Qualifications
- Good networking and hardware knowledge
- Due to the company's language policy, good spoken and written German skills are required.
- A reliable work ethic combined with a high level of service orientation.
- Outgoing personality and sense of responsibility
Experience
- Experience with MS Windows and Office applications
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What we offer
- An optimal work-life balance: 38-hour workweek and flexible working hours
- Above-average social benefits
- Flat hierarchies and a high degree of creative freedom
- Extensive training opportunities
- An open corporate culture and a family-like, appreciative atmosphere
- An employee app for co-creating our working environment
- Daily freshly prepared regional meals
- A family service to support you in all aspects of life
- The possibility to lease a JobRad
- Employee discounts in various areas as well as special conditions on the Winkler range.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Job Locations
This is your employer
winkler Unternehmensgruppe
The winkler Group, a traditional family-owned business based in Stuttgart, operates as a wholesaler for commercial vehicle spare parts, workshop supplies, and agricultural products in Europe. With over 40 locations in six European countries and approximately 1,700 employees, the company provides a wide range of over 200,000 parts along with consulting and delivery services.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Trade
IT support for central warehouse
- Location
- Ulm
- Working Model
- Onsite
- Diversity
- Open for all genders
