Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Temporary
- Location
- Solingen
- Working Model
- Onsite
Job Summary
In this role, you support internal applications and IT systems, handle support requests, and optimize business processes in collaboration with departments. You analyze disturbances, coordinate service providers, and document applications.
Job Technologies
Your role in the team
- Support and further development of internal specialized applications and IT systems.
- First- and Second-Level Support for users regarding application-related inquiries.
- Analysis and troubleshooting of disruptions as well as coordination of external service providers.
- Support with updates, releases, and system adjustments.
- Close collaboration with specialist departments to optimize business processes.
- Documentation of applications, processes, and support cases.
- Participation in IT projects and the implementation of new systems.
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Our expectations of you
Education
- Completed training in the IT or commercial-technical field or a comparable qualification.
Qualifications
- Basic understanding of business processes and IT systems.
- Proficient in ticketing systems and common Office applications.
- Very good knowledge of German, English skills are an advantage.
- Service-oriented mindset, strong communication skills, and a structured way of working.
Experience
- Experience in Application Support, Application Management, or IT Support.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
Application Support
- Location
- Solingen
- Working Model
- Onsite
- Diversity
- Open for all genders
