Job
In this role, you will manage our Salesforce environment, optimize processes, develop flows and reports, train key users, and oversee interfaces and quality assurance measures.
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Your role in the team
- You administer and support our Salesforce environment in day-to-day operations.
- You gather requirements from the business departments and implement them efficiently and pragmatically.
- You manage users/roles, profiles, and permissions, build workflows, and develop reports/dashboards.
- You develop, optimize, and monitor interfaces to and from Salesforce and our API layer.
- You continuously optimize and further develop our CRM and service processes.
- You support new features from testing and documentation through to quality assurance.
- You are the first point of contact for key users, train end users, and provide support.
- You work closely with IT, business departments, and external partners.
Our expectations of you
Education
- Completed degree or vocational training (in IT or business administration) or an equivalent qualification.
Qualifications
- Proficient in user and permissions concepts, automation, and reporting/dashboards.
- Good understanding of processes, data structures, and cross-system relationships.
- Structured, solution-oriented approach to work with a strong commitment to quality—communicative and service-oriented.
Experience
- Several years of experience in Salesforce administration.
- Experience with change/release processes and interfaces; Salesforce certification (Admin) is an advantage.
What we offer
- Flexible working hours, trust-based working hours, and remote and mobile work options to help you achieve an optimal work-life balance.
- 30 days of annual leave for ample rest and personal time off.
- Modern workplace in a central location with state-of-the-art office equipment.
- Attractive mobility benefits, such as a discounted Deutschlandticket and bike leasing through JobRad.
- Long-term prospects in an economically stable environment, along with support through a company pension plan.
- Structured onboarding process with dedicated points of contact and comprehensive training.
- A wide range of training and development opportunities through internal learning platforms, external training courses, and regular feedback meetings.
- An open, appreciative company culture with strong team cohesion and regular opportunities to connect at team and company events.
- Extensive sports and wellness benefits, including discounted access to gyms, swimming pools, and other sports facilities through EGYM Wellpass.
- Additional employee benefits, such as exclusive discounts at numerous online shops.
- Complimentary drinks and fresh organic fruit at the workplace.
- A collegial work environment with a wide range of opportunities to connect and take part in shared activities through various sports and leisure programs.
Benefits
Food & drink
Topics you will work on
Job locations
More about the recruiting agency
Michael Page International (Germany) GmbH is an established personnel consulting and recruitment company headquartered in Düsseldorf. Founded in 1991 in Germany, it specializes in the placement of specialists and executives.
- Recruiting Agency
- Onsite, Hybrid, Full Remote
- Recruitment Agency
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