Job
In this role, you perform on-site repairs on laptops and desktops, solve technical issues in collaboration with the Solution Center, and log your service orders via your smartphone.
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Your role in the team
- Delight customers and provide the best experience through first-class hardware, software, and technical support services.
- Repair work on notebooks and desktops.
- Analytical troubleshooting in collaboration with the manufacturer's Solution Center as well as our own diagnostic agents.
- Handling of technical escalations and expansions according to the manufacturer's process directly at the customer's site.
- Correct reporting and closing of service orders via smartphone.
- Ensuring communication between the manufacturer and the end customer.
Our expectations of you
Qualifications
- Enjoying field service and having a friendly approach with diverse customers.
- Ideally residing in the Aargau & Solothurn region.
- Valid Class B driver's license as well as good German and English skills.
- Successfully completed vocational training, ideally in a technical field.
- Willingness to give your best every day.
Experience
- Extensive experience with on-site repairs of HP and Lenovo products such as desktops and notebooks.
What we offer
- The annual salary for this position ranges between CHF 66,000 and CHF 72,000, depending on experience and qualifications.
Benefits
Higher take-home pay
Work-Life-Integration
Health, fitness & fun
Job locations
About your employer
Salzburg
At Hemmersbach, we are experts in providing cross-country infrastructure services to the IT industry. With 34 offices and the Hemmersbach Authorized Partner (HAP) Network, we offer our services worldwide in over 190 countries.
- Established Company
- Onsite, Hybrid
- Internet, IT, Telecommunication
Employer reviews
- Team culture
- 3.0
- Engineering
- 3.2
- Working conditions
- 2.8
- Career growth
- 2.4
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