Job
- Level
- Experienced
- Job Field
- BI
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Würzburg, Niedernhall, Bad Mergentheim
- Working Model
- Hybrid, Onsite
Job Summary
You independently handle technical customer requests in SAP Logistics, analyze and document processes and errors, and support 2nd Level Support for EWM and WM.
Job Technologies
Your role in the team
- Sometimes you listen, sometimes you provide answers - and sometimes you lead to the best solution with the right questions. Service and support have many faces and offer an exciting environment around SAP Logistics, SAP EWM, SAP WM, and international processes.
- You handle customer inquiries independently and solution-oriented in SAP Solution Manager (SolMan).
- You analyze errors, requirements, and processes, and take responsibility for solution design, implementation, testing, and deployment.
- You document solutions, analysis results, and work steps in a structured manner in the Solution Manager.
- You act as an interface between 2nd Level Support and 3rd Level Support in the SAP Logistics domain.
- You support SAP-WM and SAP-EWM support with a focus on second-level incidents and sustainable problem resolution.
- You verify system behavior based on real warehouse, logistics, and inventory processes.
- You work closely with international colleagues and clients.
- You contribute to the sustainable improvement of the quality and stability of SAP logistics processes in the operational environment.
This text has been machine translated. Show original
Our expectations of you
Education
- You have a relevant degree or an equivalent qualification in the IT, logistics, or warehousing field.
Qualifications
- Do you enjoy communicating with people, are you reliable, and do you like solving technical problems? If you also possess the following qualities, you will become part of the solution in our team.
- You are proficient in SAP EWM (Extended Warehouse Management) and also have knowledge of SAP WM and SAP MM.
- You utilize customizing and debugging to systematically analyze errors and effectively resolve them.
- You document processes, incidents, requirements, and solutions clearly, structurally, and reliably.
- You communicate confidently in German and English and work effectively with international teams.
Experience
- You have practical experience in SAP support, ideally in the SAP logistics environment.
- You have practical process experience in logistics, warehouse, or warehouse management environments.
- You think service-oriented and ideally have experience in 2nd Level Support, Application Support, or SAP Support Consulting.
This text has been machine translated. Show original
What we offer
- We offer you a permanent employment contract.
- Flexible working hours.
- Mobile working (usually 3 days per week).
- 30 days of vacation per year (based on full-time employment, proportionally adjusted for reduced working days).
- Variable compensation.
- Workation (up to 30 days per year, in selected countries).
- Sabbatical (after 3 years of employment).
- Modern work tools.
- Onboarding day and individual onboarding program.
- Regular fruit day at most locations.
- Opportunity to participate in Fit with Würth Health Management (Wellpass, 7Mind & Lifesum).
- Health days with free consultation from medical professionals.
- Offer of corporate sports groups at selected locations.
- Running club among employees at selected locations.
- Career programs and prospects.
- Operational development opportunities, e.g., at Würth Academy.
- Support with external training courses.
- Internal leadership development through the Würth Business Academy.
- Flat hierarchies & a appreciative corporate culture.
- Employee and cultural events.
- Employee discounts (employee shop, corporate benefits).
- Free hot and cold beverages at most locations.
- Employee referral program.
- Loyalty bonus, birth and marriage allowance, anniversary gifts.
- Reimbursement of relocation expenses under certain conditions.
- JobRad and JobTicket.
- Offer from Würth Company Health Insurance Fund.
This text has been machine translated. Show original
Benefits
Work-Life-Integration
Health, Fitness & Fun
Food & Drink
Topics You Will Work On
Job Locations
About Your Employer
Würth-Gruppe
The Würth Group with its over 400 companies is a globally operating business. The business areas of the Würth Group are subdivided into two parts: The companies belonging to the Würth Line and the so-called Allied Companies.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Employer reviews
by devworkplaces.com
Total
(1 Review)3.3
Engineering
2.8Career Growth
3.4Culture
3.7Workingconditions
3.6
SAP Support Specialist - Logistics / EWM / WM
- Location
- Würzburg, Niedernhall, Bad Mergentheim
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
