First-level support

SoftExpress GmbH

Job

In this role, you will be the primary point of contact for user inquiries, analyze technical issues, automate repetitive tasks, while maintaining documentation and facilitating communication between users and developers.

Job summary

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Job technologies

Your role in the team

  • As First Level Support, you are responsible for the connection between users and developers, as well as the analysis and resolution of occurring issues.
  • Automating repetitive tasks is also part of your responsibilities.
  • Furthermore, you are responsible for documenting.
  • A strong First Level Support team is ready to accompany you on your journey with us.

Our expectations of you

Qualifications

  • Communication skills & analytical ability
  • Good knowledge of common programming languages
  • Knowledge of C#, PHP, ASP.Net, and SQL
  • Knowledge of UI Testing
  • Outgoing personality and strong communication skills
  • Attention to detail and flexibility
  • Team-oriented and independent working style
  • Interest in the product area

What we offer

  • Flexible working hours
  • Exciting and diverse job
  • Active participation
  • Company-owned fitness room
  • Asset-building benefits
  • Coffee, tea and water flat rate and fresh fruit
  • Great break room with terrace, kitchen with microwave, refrigerator, freezer, oven, and stove
  • Free employee parking

Benefits

Health, fitness & fun

Higher take-home pay

Topics you will work on

Job locations

Map of the job locations
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  • Location Greimerath
    Rheinland-Pfalz, Germany

About your employer

We simplify and optimize your entire procurement management and provide you with comprehensive IT equipment that meets your needs precisely. Our independence is your guarantee for the greatest possible diversity and the most economical solutions.

Company size
50-249 Employees
Company type
Established Company
Work model
Onsite
Industry
Trade · Internet, IT, Telecommunication
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First-level support

SoftExpress GmbH