Job
- Level
- Experienced
- Location
- Greimerath
- Working Model
- Onsite
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you will be the primary point of contact for user inquiries, analyze technical issues, automate repetitive tasks, while maintaining documentation and facilitating communication between users and developers.
Job Technologies
Your role in the team
- As First Level Support, you are responsible for the connection between users and developers, as well as the analysis and resolution of occurring issues.
- Automating repetitive tasks is also part of your responsibilities.
- Furthermore, you are responsible for documenting.
- A strong First Level Support team is ready to accompany you on your journey with us.
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Our expectations of you
Qualifications
- Communication skills & analytical ability
- Good knowledge of common programming languages
- Knowledge of C#, PHP, ASP.Net, and SQL
- Knowledge of UI Testing
- Outgoing personality and strong communication skills
- Attention to detail and flexibility
- Team-oriented and independent working style
- Interest in the product area
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What we offer
- Flexible working hours
- Exciting and diverse job
- Active participation
- Company-owned fitness room
- Asset-building benefits
- Coffee, tea and water flat rate and fresh fruit
- Great break room with terrace, kitchen with microwave, refrigerator, freezer, oven, and stove
- Free employee parking
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Benefits
Food & Drink
Work-Life-Integration
Health, Fitness & Fun
Higher Take-Home Pay
Topics You Will Work On
Job Locations
About Your Employer
SoftExpress GmbH
We simplify and optimize your entire procurement management and provide you with comprehensive IT equipment that meets your needs precisely. Our independence is your guarantee for the greatest possible diversity and the most economical solutions.
Description
- Company Size
- 50-249 Employees
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Trade, Internet, IT, Telecommunication
First-level support
- Location
- Greimerath
- Working Model
- Onsite
- Diversity
- Open for all genders
