Professional Services Engineer

vivenu GmbH

Job

In this role, you design and implement technical solutions, perform data migrations, and work on system integrations using APIs and webhooks while collaborating closely with clients and internal teams.

Job summary

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Job technologies

Your role in the team

  • Design and architect robust technical solutions, ensuring they are secure, scalable, and aligned with customer needs (headless vs. 3rd party integrations).
  • Write scripts and light custom code to support data migration, automation, and system integration.
  • Partner with vivenu Engagement Managers, Solutions Architects, and Customer Success Managers to scope technical requirements and estimate effort.
  • Design, build, and deploy production applications that combine user business logic, APIs, SDKs, webhooks, vivenu best practices, and user-facing interfaces.
  • Collaborate directly with internal and external stakeholders, bridging the gap between technical teams and executives.
  • Engage directly with users to deeply understand challenges, requirements, and co-develop solutions.
  • Contribute tooling, frameworks, and best practices that scale impact across accounts.

Our expectations of you

Qualifications

  • Strong proficiency in building full-stack applications (e.g. with Typescript/Node.js).
  • Working knowledge of SQL and relational databases for querying, data transformation, and migration scripts.
  • Nachweisliche Fähigkeit, komplexe Probleme in vielschichtigen Systemen (Daten, API, Anwendung) schnell zu debuggen.
  • Starke Kommunikationsfähigkeiten, um technische Details intern klar zu vermitteln, gepaart mit der Fähigkeit, mehrere Kundenprojekte gleichzeitig zu steuern.

Experience

  • 3+ Jahre professionelle Erfahrung in der Softwareentwicklung mit tiefgehender technischer Expertise.
  • 1+ years of experience in a technical delivery role (e.g., Professional Services, Solutions Engineering, Implementation Engineering, or Customer Software Development).
  • Hands-on experience working with REST APIs, webhooks, and third-party system integrations.

What we offer

  • Play a mission-critical role for global brands, redefining fan experiences from festivals to major sports events.
  • We scale sustainably on a profitable, VC-backed foundation with true product-market fit.
  • Collaborate with over 160 dedicated professionals, including leaders from Google, Slack, and Salesforce.
  • We're a diverse, merit-driven team spread across six global offices.
  • Sifted consistently ranks us among the fastest-growing scale-ups in Europe.
  • Work alongside some of tech's brightest minds - from Forbes 30 Under 30 founders to Executive of the Year award winners.
  • At vivenu, we believe our people define our success - and that we win with bold, diverse minds.

Topics you will work on

Job locations

Map of the job locations
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  • Location Dusseldorf
    Nordrhein-Westfalen, Germany

About your employer

vivenu GmbH, based in Düsseldorf, develops a modular and customizable ticketing platform. It serves international clients such as FC Schalke 04 and the Grammys and has offices in Germany and worldwide. The company is experiencing rapid growth and places a strong emphasis on innovation and customer support.

Company type
Startup
Work model
Onsite, Hybrid
Industry
Internet, IT, Telecommunication
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Professional Services Engineer

vivenu GmbH