Job
- Level
- Junior
- Job Field
- IT, Support, System
- Employment Type
- Part Time
- Contract Type
- Internship / school internship
- Salary
- 17 to 20€ gross/hour
- Location
- Munich
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will be the main contact for customer technical inquiries regarding the ERADIANT platform, perform server administration, develop new features, and optimize support processes.
Job Technologies
Your role in the team
- Technical Support & Communication: Contact point for our customers regarding technical questions or issues related to the ERADIANT platform.
- Server administration.
- Development: Independent project-specific adjustments and planning of new features.
- Optimization of support processes and documentation for an even better user experience.
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Our expectations of you
Qualifications
- Good understanding of databases (RLS, Postgres/Supabase).
- Service mindset: Enjoyment of direct contact with customers.
- Tech Stack: Proficient in TypeScript, React/ (or comparable).
- Server administration: Docker Swarm, Traefik.
- Web Design: A good eye for modern web design and user-friendly UI/UX.
- Language skills: Very good German skills (comparable to C2) for customer support as well as very good English skills.
- Working style: Structured, proactive, and independent work approach; solution-oriented thinking is second nature to you.
- Commitment: Desire to grow with us long-term, commitment for at least 9 months (with a view to permanent employment), and regular presence in the Munich office.
- Intuitive handling of Git, efficient and secure use of AI agents.
- Study background: You are a registered student in Germany.
Experience
- Experience in the secure handling of production systems.
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What we offer
- Salary: 17-20 euros per hour (depending on prior experience).
- Hours per week: 15-20 hours.
- Location: Munich (hybrid).
- Duration: At least 9 months.
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Benefits
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
Eradiant
ECENT GmbH / ERADIANT, based in Munich, is developing a rapidly growing event management platform. The dedicated team focuses on technical implementations, support, and tailored solutions for digital events.
Description
- Company Type
- Startup
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Working Student Technical Operations & Support
- Salary
- 17 to 20€ gross/hour
- Location
- Munich
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
