Job
- Level
- Senior
- Location
- Berlin
- Working Model
- Hybrid, Onsite
- Job Field
- IT, DevOps, Back End
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you will develop the observability strategy, optimize logging, metrics, and tracing, drive large-scale reliability initiatives, and enhance incident management processes on our platform.
Job Technologies
Your role in the team
- We are looking for a Senior Site Reliability Engineer to join the Core Reliability & Observability team in Platform Engineering.
- Your mission will be to shape Doctolib's observability strategy and ensure our platform remains reliable, debuggable, and scalable at a European scale.
- You will work in a feature team developing logging, metrics, tracing, and alerting capabilities, contributing directly to supporting 400,000 health professionals and 80 million patients in their daily healthcare journey.
- Working in the tech team at Doctolib means building innovative products and features to improve the daily lives of care teams and patients.
- Your responsibilities include but are not limited to:
- Lead the observability strategy across the platform, with an emphasis on building scalable, developer-friendly logging and tracing capabilities.
- Identify and lead large-scale cross-cutting reliability initiatives, including improvements to our incident detection, response, and postmortem analysis capabilities.
- Take part in the on-call rotation, and actively contribute to improving our on-call experience by refining alerting, reducing noise, and ensuring actionable telemetry.
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Our expectations of you
Qualifications
- You'll be a great fit if you:
- Have solid understanding of containerization and orchestration technologies (Docker and Kubernetes).
- Have a strong understanding of Helm for managing Kubernetes manifests and ArgoCD for GitOps workflows.
- Have deep expertise in observability tooling and architecture, such as: Logging: Fluent Bit, OpenTelemetry, Loki, Elasticsearch, Logstash, Vector; Tracing: OpenTelemetry or proprietary APMs; Metrics: Prometheus, Thanos, Datadog, or equivalent.
- Have proficiency in at least one programming language (Ruby, Python, Go, Java, etc.) and a deep understanding of infrastructure as code principles.
- Like troubleshooting performance issues in complex environments.
- Are fluent in English.
- It would be fantastic if you:
- Have worked in a high-growth tech environment.
Experience
- Have a solid hands-on experience (3y+) on a large-scale production platform.
- Have proven experience with cloud platforms such as AWS, Azure or Google Cloud.
- Have experience with monitoring and observability tools.
- Have experience contributing to open-source observability projects.
- Are passionate about developer experience and platform engineering.
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What we offer
- Free comprehensive health insurance (basic package) for you and your children.
- 25 days of paid vacation per year, plus up to 14 days of RTT.
- Free mental health and coaching services through our partner Moka.care.
- Work from abroad for up to 10 days per year thanks to our flexibility days policy.
- Lunch vouchers (Swile card) worth €8.50 per working day, with €4.50 covered by Doctolib.
- A subsidy from the works council to reimburse part of the membership fee for a sports club or a creative class.
- 50% reimbursement of your public transport subscription.
- Parent Care Program: receive one additional month of leave on top of the legal parental leave.
- Enrollment in Doctolib's long-term employee value sharing plan called DoctoGrowth.
- For caregivers and workers with disabilities, a package including an adaptation of the remote policy, extra days off for medical reasons, and psychological support.
- Relocation support in case of international mobility.
- Access to the best AI tools for coding, development and dedicated training.
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Benefits
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
Doctolib
Doctolib is an innovative company in the digital health sector that offers a platform for organizing medical appointments. It supports both doctors and patients in optimizing the appointment management process and improving communication.
Description
- Company Type
- Startup
- Working Model
- Hybrid, Onsite
- Industry
- Healthcare, Social Sector
Senior Site Reliability Engineer - Observability
- Location
- Berlin
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
- English Only
- English only required
