Job
- Level
- Junior
- Location
- Ulm
- Working Model
- Hybrid, Onsite
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you connect hardware and software, handle customer inquiries, and monitor systems to proactively solve problems, while installing hardware and researching new technologies.
Your role in the team
- From individual laptops to large servers - connect hardware and software components and ensure everything runs smoothly for the customer.
- Handle customer inquiries, monitor their systems in the monitoring system, and respond to issues - before the phone rings.
- Install hardware, set up the necessary infrastructure, and deepen your technical understanding through research on new technologies.
- You are the direct point of contact for our clients, advising them and explaining new features.
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Our expectations of you
Education
- You have already gained experience with IT systems outside of school and have disassembled a computer before - for example, during a started degree program, personal projects, or internships.
Qualifications
- You consistently receive good grades in Math, English, and Computer Science.
- You communicate confidently in German and have good oral proficiency (C1 level).
- You think analytically, approach complex tasks in a structured manner, and are eager to learn.
- You demonstrate initiative, enjoy working in a team, and approach new challenges with motivation.
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What we offer
- A motivated team with flat hierarchies, where you are part of exciting projects from the very beginning and receive a diverse, practical training.
- Flexible working hours and the possibility of remote work – so that training and leisure time fit well together.
- A relaxed and laid-back atmosphere where you can work focused — but not so much that you have to go to the basement to laugh.
- Through structured onboarding, regular feedback, and targeted training, you will gradually grow into your role.
- Customers who appreciate us - and with whom collaboration is simply enjoyable.
- We work pragmatically, solution-oriented, and bring projects quickly to completion.
- Cutting-edge technical equipment that keeps up with you – not working against you.
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Benefits
Work-Life-Integration
Job Locations
About Your Employer
h2-Systems GmbH
h2-Systems GmbH is an established IT service provider with over 25 years of experience, offering tailored software and IT infrastructure solutions for small and medium-sized enterprises. Based in Ulm, the company focuses on sustainable, personal consulting and long-term customer relationships.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication